What are the responsibilities and job description for the Shift lead position at SAS Coffee LLC?
Responsibilities
- Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter's "Amazing" customer service experience
- Maintain speed of service standards during high-volume periods by remaining calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
- Demonstrate punctuality, dependability and adaptability
- Assist the Store Manager with training new team members
- Serve as a keyholder, opening or closing store
- Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner
Benefits
- Paid, hands-on training
- Flexible schedule
- Daily cash tips
- Credit card / App tips
- Free drinks on shift / Discounted drinks off shift
- Discounted food
- Bonus after 1 year of employment
Salary $13-15 per hour
Qualifications
- Able to work in a fast-paced, energetic environment
- Great, positive attitude
- Desire to serve guests with a smile
- Dependable and motivated
Candidates are required to be 18 years or older
PI251761920
Last updated : 2024-10-18
Salary : $13 - $15