Billing Clerk I

Program Description:  The office clerk performs a wide range of responsibilities that are covered by their maximum qualifications and competencies. The office clerk conducts a myriad of office support and administrative functions within the business office. This position could be responsible for different jobs in the office and cross-train in others. 

Supervisory Responsibilities: Taking care of phones, admissions, deposits, and claims. 

Essential Job Functions: Courtesy, Respect, Confidentiality, professionalism, and accuracy. Accommodates and correlates incoming phone calls to the designated departments as well as paging throughout the entire organization.

Patient Accounts:      

• Answering phones, transferring calls, and paging as needed
• Admitting patients in computer for outpatient work as needed
• Assisting patients, resident, visitors, and employees with questions or needs
• Work with patients who have questions about their payment schedule or account balances.
• Help review daily charges within our Public Health Department.
• Communicating with Public Health departments if any documents or documentation is needed for charges to be posted.
• Check all ER, outpatient demographics
• Making calls to patients or employers to obtain medical insurance or workers’ comp information. 
• Help coordinate scheduling with outpatient services.
• Assists with Public Health AR

Assist in aspects of business office:

• Assists with forms, doing spreadsheets and various other tasks as needed.

Continuous Professional Development: 

• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise
• Participates in hospital meetings and services organizations as required

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. 

Education and/or Experience: 
High School Diploma:  Required 

Experience:   Office experience preferred. Basic computer skills are required. 
Certificates, Licenses, Registrations:  None required but any held applicable to the program description will be evaluated 

Reasoning Abilities: Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. 

Temperament:  Must be friendly and helpful yet exhibit professionalism. 

Working Conditions:

• Subject to many interruptions 
• Large part of day is spent on computer entering data 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Occasional heavy physical effort (life/carry up to 25 lbs.) 
Prolonged, extensive, or considerable sitting 
Prolonged use of computer 

Salary : $16