Property Manager

Summary

About SAHA: Satellite Affordable Housing Associates (SAHA) is a nonprofit housing development organization with over 50 years of experience throughout the Bay Area for low income families, seniors, and people with special needs including those experiencing homelessness. SAHA begins from the idea that every person a home; our work is inspired by our commitment to create a more just society that promotes the health, security, and personal development of all people regardless of their financial means.

Position Summary: This position is responsible for the day-to-day operation of the property(ies) and for supervision maintenance and on-site staff. This includes serving as a mentor to assigned junior staff and working in concert with the Resident Services Coordinator in developing a supportive environment for all residents within the property. The Property Manager ensures the property is well-maintained within established operating and financial policies, as well as ensuring compliance with all regulatory agencies and investors. The Property Manager also provides support to other Managers within SAHA's portfolio and may also work on special projects as needed based on skill level and availability.

This position comes with an on-site, one-bedroom, manager unit located at Otterbein Manor; this is a rent-free apartment available to the selected Property Manager.

Location: This position will work at two SAHA properties in Oakland: Kenneth Henry Court and Otterbein Manor

Benefits/Perks: SAHA is proud to offer employees a comprehensive benefits package and work life balance. A PDF Benefits Overview is available for download via this link.

Satellite Affordable Housing Associates is an Equal Opportunity Employer.

Qualifications & Details

Education and/or Experience:

• High school degree or equivalent is required. College education is preferred.
• Minimum one (1) year of supervisory experience is required. Relevant informal supervisory or leadership experience may satisfy this requirement.
• Affordable housing and/or property management experience is strongly preferred.
• Experience or knowledge of affordable housing programs is strongly preferred (e.g. Tax Credit, HUD, Section 8).

Abilities and Attributes:

• Critical thinking and problem solving skills required. 
• Exercises common sense, good judgment, consistency and self-control in day-to-day contact with residents and in other business-related matters.
• Promotes harmonious relations among residents, staff, vendors, and persons of the larger community.   
• Must be able to de-escalate and resolve conflict with residents and staff if needed. 
• Ability to work well with individuals from diverse socio-economic and ethnic backgrounds.
• Strong verbal presentation skills with the ability to speak effectively before groups of residents and/or staff.
• Strong written communication skills with the ability to write routine reports and correspondence.
• Strong computer skills in MS Office (Excel, Word and Outlook). Knowledge of Yardi desirable but not required.  
• Ability to read and interpret documents such as Emergency Management Systems, including safety rules, operating maintenance instructions, and procedure manuals.
• Knowledge of landlord-tenant law and procedures with ability to comprehend HUD manuals and industry publications.
• Knowledge of building maintenance systems.
• High attention to detail and strong organizational skills with the ability to perform multiple functions simultaneously in a timely manner.
• Must be able to receive & follow through on verbal information/instructions over the phone, via e-mail and in person as supervisor & management is not on site.
• Must be able to be aware of the sounds made by emergency equipment and take appropriate action.
• Must be able to detect foreign/unpleasant odors while walking through buildings, such as a natural gas leak.
• Must have reliable means of transportation to travel between properties as necessary to carry out duties and responsibilities associated with position.  
• This position requires initiative and follow-through on all tasks.

Certifications or Licenses:

• Certified Occupancy Specialist (COS) and/or Certified Tax Credit Specialist depending on property and regulatory structure or attainment of within six (6) months of hire.  SAHA will provided certification training. 

Supervisory Responsibilities:

• Maintenance Technician, but may also include Custodian and After Hours Resident Coordinator. Additionally, interacts and works in conjunction with on-site Service Coordinator on related tenant issues and activities; however, does not directly supervise.

Mathematical Skills:

• Ability to add, subtract, multiply and divide, using whole numbers, fractions, and decimals.  Ability to compute rate, ratio, and percent.
• Experience in preparing budgets a plus. Willingness to learn to prepare annual budgets is essential, training is provided.

Physical Demands:

• Frequent and daily use of computer.
• Approximately 40% of the job is done sitting, 30% standing, and 30% walking. Frequent and daily walking, stooping, bending, squatting (to retrieve files or pick up debris). Climbing stairs, walking on uneven ground, and reaching at, below, or above shoulder level.
• Frequent face-to-face interactions with residents, staff, and visitors. Must speak clearly and articulate with extreme accuracy to provide directions, talk on the phone, etc.
• Occasionally may lift and push items up to 25 lbs, climb ladders, kneel, twist, or grasp/pull/carry/push equipment such as janitorial carts, vacuums, brooms, or mops.  Must occasionally withstand heights up to the number of stories in the building. Property Manager must be able to independently get to all areas of the property (including roof).
• Requires the ability to see, smell and hear.

Work Environment:

• This job is mainly conducted in an apartment complex where noise and temperature variations are minimal. 
• Work is performed inside approximately 75 percent of the time. Inspections, tours, deliveries, etc., may be performed, in part, outside.
• May be exposed to loud noises during emergencies.
• Expected to handle irritate, belligerent, or upset residents or visitors with calmness, diplomacy, and good social skills. 
• May occasionally be exposed to blood or other bodily fluids/excretions. Safety measures are in place and training will be provided.
• May be exposed to hazardous materials such as paints, cleaners, or other janitorial/maintenance materials.
   

Salary : $29 - $34