What are the responsibilities and job description for the Field Service Technician position at Sauer Compressors USA?
An innovative, expanding, international company rooted in the Annapolis/Kent Island area of Maryland is looking for an organized, mechanically minded self-starter for their Rental Field Service Technician opening. As a customer centric, family-oriented organization, we focus on career minded individuals searching for their once in a lifetime opportunity to join our winning team! This position will report directly to the Rental Business Development Manager.
Responsibilities:
- Utilizes critical thinking to identity, diagnose and repair equipment and ancillary components on rental fleet equipment
- Completes administrative tasks including logging information in the fleet assets within Salesforce, parts reorder forms for rental equipment within MAS, as well as updating Rental Fleet log and paperwork
- Dispatched regularly for rental maintenance and service emergencies to customer sites
- Communicates with Rental Team and Service Team on status of rental maintenance
- Answers customer calls, questions, and assists with remotely troubleshooting rental equipment in the field
- Completes rental maintenance and modifications on rental equipment returned to the facility
- Capable of identifying, diagnosing, and troubleshooting a Sauer Compressors package
- Provides advanced technical support to customers while in house
- May assist with building new rental packages
- Performs functionality testing on equipment upon service work completion
- Accomplishes other duties as assigned
Required Skills/Experience:
- 2 to 3 years of experience performing maintenance on technical equipment preferred
- Regular travel is required for this position
- Must be detail-oriented with proficient computer skills
- Works independently, making good decisions, and work as part of a team
- Proactive mind-set – able to anticipate issues and provide solutions
- Maintains a high level of responsibility, accountability, and motivation
- Able to complete job assignments with minimal assistance
- A quick learner and adapts well to changing environments
- Ability to multi-task and prioritize responsibilities
- Communicates well with customers and can articulate complex concepts
- Time management skills
- Possesses a drive to learn new products and methods as well as draw on experiences to help improve the company’s products and methods
Benefits & Compensation: Salary commensurate with experience Full medical & dental benefits, paid vacation & holidays, 401K, plus performance bonus
*
- Growth opportunities are available
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Work Location: On the road