What are the responsibilities and job description for the Customer Service Representative position at SaviBank?
Join Our Friendly and Growing Team at SaviBank in Concrete, WA!
Are you a confident and customer-focused individual looking to make a meaningful impact in a growing community bank? Look no further! At SaviBank, we pride ourselves on creating a fun, supportive, and dynamic work environment where both employees and customers are truly valued. Become part of the SaviBank family, where we're known as the place to work.
Why You'll Love Working Here:
You will be a part of a vibrant, customer-focused team that values your unique talents and contributions at a growing community bank at the only bank in town! You'll have the opportunity to grow your skills, connect with amazing customers, and be a part of a encouraging, fun work environment while enjoying comprehensive benefits and flexible time off!
Ready to Make Banking Fun? Apply Now!
If you're excited to bring your best self to work each day and make banking an enjoyable experience for our customers, we'd love to hear from you. Apply today and start your journey with us!
What We Offer:
- Stable employment in a fast-growing community bank.
- Fair compensation, with hourly pay starting between $17.75 - $26.62 based on experience.
- Great benefits, including:
- Generous medical, dental, and vision insurance (fully covered for employees)
- Life and disability insurance
- 401k with company match up to 4%
- Flexible PTO and illness bank
- 11 paid holidays
- Other market-competitive perks
- Career path opportunities, with training for career ladder advancement.
This is a full-time, non-exempt position working Monday through Friday, 8:45 A.M. to 5:45 P.M.
Position Summary:
As part of our branch team, you'll process transactions, handle loan payments, balance cash drawers, issue money orders and cashier's checks, and ensure compliance with bank regulations. The ideal candidate is detail-oriented, tactful, and passionate about delivering exceptional customer service.
Key Competencies:
- Tact & Diplomacy: Gracefully handle customer and team interactions.
- Organizational Skills: Keep operations running smoothly.
- Communication Skills: Effectively deliver information in all situations.
- Pressure Player: Stay calm and manage tasks with ease.
- Tech-Savvy: Confidently navigate banking systems.
- Detail Detective: Spot even the smallest discrepancies.
- Regulation Knowledge: Be the expert on bank compliance.
- Product Pro: Know our bank's services inside and out.
- Team Player: Thrive in a close-knit team.
- Problem Solver: Approach challenges with creativity and confidence.
- Safety & Security: Maintain a safe and secure environment.
Qualifications:
- High school diploma or equivalent.
- 2 years of customer service experience (preferred).
- 1 year of cash handling experience (preferred).
Join our team and experience what makes SaviBank an incredible place to grow your career while making a difference in your community.
AAP/EEO Statement:
SaviBank is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, national origin, disability, or any other protected status.
Salary : $18 - $27