CSR I Mailroom

JOB TITLE: Customer Service Representative I Mailroom

DEPARTMENT: Operations

REPORTS TO: Supervisor

FLSA STATUS: Non-Exempt

OUR GUIDING PRINCIPLES:

Make every interaction Count

Act with Respect and Integrity

Demonstrate Passion for Continuous Improvement

Be Worth of Trust from all Stakeholders

OVERVIEW:

The Customer Service Representative I (Mailroom) is responsible for the day-to-day clerical actions of the mailroom. This position fulfills detail-oriented entry level functions.

ESSENTIAL FUNCTIONS:

• Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
• Supports the day-to-day clerical actions for a contract with the following duties: Ensures privacy, confidentiality, and precision with all work.
• Retrieves mail from local post office or accepts deliveries.

• Scans, faxes, files, and collates mail.
• Maintains a working knowledge of our clients’ requirements.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITY:

No Supervisory responsibility.

EXPECTED WORKDAYS/ HOURS:

This position requires work Monday-Friday 8am-5pm.

LOCATION:

Work in-center daily (not work from home).

QUALIFICATIONS:

• High school degree or equivalent.
• Detail oriented with attention to detail.
• Excellent organizational skills and attention to detail.
• HIPAA and PHI experience.
• Demonstrated success in customer service work.

OTHER DUTIES:

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY:

SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER