What are the responsibilities and job description for the Host position at Saz's Hospitality Group?
Description
Saz’s State House is a locally owned, family business that has been a Milwaukee staple for over 48 years. We have an amazing team of people who care deeply for each other and our guests. We immerse ourselves in the work that we love and the memorable experiences we are fortunate to provide. We provide ‘The Finest’ in food, service, and genuine hospitality to everyone we serve, everywhere we go, in every way we can.
We have a part-time HOST position available; you must be available evenings and weekends.
As our host, you will greet guests as they enter, ensuring friendly helpful service and proactively meeting their needs. You will monitor phones, booking reservations or accepting telephone and "to-go" orders as needed. The host will coordinate all pick-ups and delivery orders. You will assist service staff as needed.
Requirements
- Follow all training guidelines, instructions and service standards
- Accurately take and input telephonic guest orders for food and beverage, including any modifications
- Maintain a high level of accuracy entering discounts, coupons and payments
- Complete assigned tasks to ensure appropriate stock or prep levels of products, clean and tidy work spaces, etc.
- Address guest needs and questions, including providing accurate information about menu items, allergens, and ingredients
Essential job functions:
- Consistent, regular attendance as scheduled
- Stand and walk up to 8 hours at a time
- Lift and easily maneuver items up to 25 lbs to chest level or higher
- Communicate verbally and read English
At Saz’s, we want you to be YOU – we celebrate everyone for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills – creating an inclusive environment for all members.
We are proud to be a seven time winner of Top Workplaces Award from the Journal / Sentinel !
