What are the responsibilities and job description for the Clinical Support Assistant position at SB Clinical Practice Management?
Overview
Clinical Support Assistant - Stony Brook Internists, UFPC
Location: Commack, NY
Schedule: Full Time
Days/Hours: Monday through Friday - 7:30am-4:00pm or 8:00am-4:30pm
Responsibilities
SUMMARY: To provide general medical office administrative support. Phone coverage for own desk and overflow calls to the department. Acts as a liaison between patients and physicians.
Job Duties & Essential Functions:
- Assists in the overall operation of the medical office.
- Answers telephone calls and takes and routes messages.
- Interfaces with physicians and patients.
- File medical and administrative correspondence for the department.
- Process prescription renewal requests.
- Complete patient forms.
- Obtain records
- All other duties as assigned.
Qualifications
Required Education & Qualifications:
- High School diploma/GED.
- Two (2) years of administrative/clerical experience.
- Strong organizational and communication skills (both verbal and written).
- Excellent typing skills and friendly telephone etiquette.
Preferred Qualifications:
- EMR experience.
- Medical Office experience.
- Microsoft Office proficiency.
- Prior pre-authorization process experience.
- Spanish speaking.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations. This position is largely sedentary and requires the employee to remain stationary for a majority of the day. The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of CPMP. Any additional physical demands will be outlined and provided by management.
In accordance with the New York State Department of Health (DOH) order that all hospitals and nursing homes “continuously require all personnel to be fully vaccinated against COVID-19,” Candidates who are not already vaccinated must obtain the first dose of the vaccine within three (3) calendar days of acceptance of conditional job offer and must obtain any subsequent doses in accordance with the vaccine protocol. The order also includes those who may be affiliated with or interact with employees of a hospital or nursing home. The order allows for limited medical exemptions with reasonable accommodations, consistent with applicable law.
CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.
CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status. Improper interference with the ability of CPMP’s employees to perform their job duties may result in discipline up to and including discharge.
