Business Office Manager - First Coast Orthopedic Center

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

• We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
• We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
• We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
• We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.

The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.

Provide operational support to the facility by performing various business office functions. These functions are to include (but not limited to):  Human Resources, Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Clinical Logs, month end reporting and other duties as assigned.

Key Responsibilities:

• Coordinate the Business Office team and functions to ensure our operations run smoothly and efficiently
• Responsible for direct supervision of non-medical personnel, including orientation, ongoing coaching and annual evaluations
• Responsible for human resource procedures
• As a working manager, is the backup to all business office teammates
• Ensures that administrative and accounting procedures are carried out timely and accurately and monitors reports
• Responsible for office supplies and equipment and is main contact for building maintenance items
• Acts as liaison with billing company, building maintenance and housekeeping companies which includes contract evaluation and negotiations
• Responsible for the timely and accurate completion of payroll and forward to corporate for processing.
• Works closely with Clinical Director so that the flow of the overall operation is most efficient, reporting all activities to the Administrator.
• Works closely with the Administrator to promote the utilization of the Surgery Center.
• Responsible for the accurate interpretation and implementation of the terms of contracts with all third-party payers.
• Answers telephone as needed
• Demonstrates competency in performing job task and in operating equipment on an annual basis
• Performs other miscellaneous administrative duties as needed

• Associate degree required (Bachelors preferred), or High School Diploma/GED with equivalent work experience
• 5 years of experience in a medically- related environment required- surgery center experience a plus
• Supervisor of non-medical teammates required
• Medical terminology knowledge required
• Experience with patient admissions, scheduling, medical office operations desired
• An understanding of how insurance processes work including the verification process required
• Computer experience, Excel, Word, Medical Billing Software and Applications.
• Experience with SharePoint and Survey monkey preferred but not required
• Good communication skills and phone etiquette.

Salary : $46,700 - $83,100