What are the responsibilities and job description for the Cosmetic Patient Coordinator position at SCARS Management Services?
Company Overview: Join our esteemed team at the Appearance Center of Newport Beach, a premier established organization of gifted surgeons dedicated to enhancing our clients' natural beauty and confidence. With a focus on personalized care and advanced techniques, we pride ourselves on delivering exceptional results and unparalleled patient satisfaction.
Position: Cosmetic Patient Care Coordinator
Location: Newport Beach, CA
Job Type: Full-time
Responsibilities:
- Serve as the primary point of contact for cosmetic patients, ensuring a seamless and positive experience from initial consultation through post-procedure care.
- Schedule patient appointments and coordinate with medical staff to ensure efficient clinic operations.
- Conduct thorough consultations with patients to understand their cosmetic goals, educate them on available procedures, and address any questions or concerns.
- Manage patient inquiries via phone, email, and in-person, providing accurate information regarding services, pricing, and pre/post-operative care instructions.
- Collaborate closely with medical professionals and administrative staff to maintain accurate patient records, including medical history, treatment plans, and consent forms.
- Coordinate patient follow-up appointments and post-procedure consultations to monitor recovery progress and ensure patient satisfaction.
- Facilitate billing and payment processes, including insurance verification and coordination of financing options for cosmetic procedures.
- Maintain confidentiality and adhere to HIPAA regulations in all patient interactions and record-keeping activities.
Requirements:
- Proven experience in patient care coordination, preferably in a cosmetic or medical setting.
- Strong interpersonal skills with a compassionate and empathetic approach to patient care.
- Excellent organizational abilities and attention to detail to manage multiple patient schedules and administrative tasks efficiently.
- Knowledge of cosmetic procedures and treatments is beneficial.
- Proficiency in medical office software and electronic health records (EHR) systems.
- Ability to thrive in a fast-paced environment and work collaboratively with a multidisciplinary team.
Benefits:
- Competitive salary and comprehensive benefits package.
- Medical, dental option, and vision option insurance coverage.
- Paid time off and company holidays.
- Opportunities for professional development and continuing education.
- Supportive and inclusive work environment.
https://linktr.ee/appearancecenter?utm_source=linktree_profile_share<sid=9f4480ff-1759-478a-b19c-09837c65862f
Salary : $30