What are the responsibilities and job description for the Service Contract Administrator position at Schindler Group?
Location: Atlanta, GA, United States
Job ID: 83201
We Elevate... Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Join us as a
Service Contract Administrator
Your Main Responsibilities
Position Summary: The Service Contract Administrator is responsible for review and booking of all National Account contracts. Service contract related master data includes contract, customer, equipment, building and work center assignment information. The SCA is also responsible for executing billing of service contracts, as well as any price adjustments and re-billing that are necessary due to customer requirements or contract changes.
Position Duties:
Oversee new contract bookings and data integrity
Review contract document and enter data or audit data entered by local office.
Maintain files and documentation of all contract changes
Support the creation and update of service-related master data resulting from new
installation conversion and equipment modernization processes
Manage discounts, price escalation, cancellation of data
Booking process includes setting up maintenance billing and ensuring first bill goes out
correctly
Consistently maintain the integrity of customer contact master data.
Interact with field sales reps to and local office admins to ensure contract data integrity
Test system changes to applications to assure objectives are achieved.
Process credits and assist Collections with canceling and rebilling maintenance invoices
Assist with setting up special invoicing requirements
What You Bring
Education: BA/BS preferred in general business or equivalent demonstrated knowledge and skills attained from work experience.
Experience: 2-4 years experience with interpretation of contract language, strong accounting background helpful.
Additional Skills: SAP/computer skills are required. Candidate also should possess strong analytical capability, excellent communication skills, strong attention to detail, and the ability to work/organize in a fast paced environment.
What’s in it for you?
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
Job ID: 83201
We Elevate... Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Join us as a
Service Contract Administrator
Your Main Responsibilities
Position Summary: The Service Contract Administrator is responsible for review and booking of all National Account contracts. Service contract related master data includes contract, customer, equipment, building and work center assignment information. The SCA is also responsible for executing billing of service contracts, as well as any price adjustments and re-billing that are necessary due to customer requirements or contract changes.
Position Duties:
Oversee new contract bookings and data integrity
Review contract document and enter data or audit data entered by local office.
Maintain files and documentation of all contract changes
Support the creation and update of service-related master data resulting from new
installation conversion and equipment modernization processes
Manage discounts, price escalation, cancellation of data
Booking process includes setting up maintenance billing and ensuring first bill goes out
correctly
Consistently maintain the integrity of customer contact master data.
Interact with field sales reps to and local office admins to ensure contract data integrity
Test system changes to applications to assure objectives are achieved.
Process credits and assist Collections with canceling and rebilling maintenance invoices
Assist with setting up special invoicing requirements
What You Bring
Education: BA/BS preferred in general business or equivalent demonstrated knowledge and skills attained from work experience.
Experience: 2-4 years experience with interpretation of contract language, strong accounting background helpful.
Additional Skills: SAP/computer skills are required. Candidate also should possess strong analytical capability, excellent communication skills, strong attention to detail, and the ability to work/organize in a fast paced environment.
What’s in it for you?
- Fully vested 401k match, up to 7% of total eligible compensation.
- Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
- 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
- Tuition Reimbursement - Eligible after 6 months of service.
- Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
- A wide range of development opportunities to boost your professional and leadership growth.
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:
- Safety: Uphold the highest safety standards for all.
- Integrity and Trust: Foster honest, ethical relationships.
- Create Value for the Customer: Deliver innovative, reliable solutions.
- Quality: Ensure excellence in every product and service.
- Commitment to People Development: Nurture our people, they are the heart of our success.
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
Construction Contract Administrator
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