Transportation Coordinator

What to Expect:

SUMMARY

The Transportation Coordinator is responsible for supporting the transportation department's daily activities, including dispatching, routing, and tracking for all company and contract drivers to ensure on-time pickups and deliveries. 

ESSENTIAL FUNCTIONS

• Maintains regular and predictable attendance.
• Exhibits behaviors that reflect the company core values: Teamwork, Integrity, Tenacity, Compassion & Diversity.
• Manages activities related to dispatching, routing, and tracking for all company and contract drivers to ensure on-time pickups and deliveries.
• Provides a high level of customer service to all customers, both external and internal.
• Tracks and communicates transportation assets in partnership with the transportation manager and maintenance department. 
• Completes driver ride-along to evaluate and ensure proper performance for all drivers at each facility. 
• Responsible for managing sales manager equipment requests and for coordinating delivery with the maintenance department.
• Coordinates equipment maintenance to meet transportation, operations, and production goals.
• Reviews driver’s logs daily.
• Assists in the tracking of KPI goals.  
• Provides ongoing recommendations for improvements.
• Monitors transportation staff to ensure compliance with administrative policies and procedures, safety rules, and federal and state regulations.
• Assist in Training Drivers
• Understands routing system and creates new routing scenarios when needed.
• Understands transportation database, and completes data entry necessary to produce true and accurate reports.
• Maintains time keeping records, DVIR's, routers, fuel taxes and develops cost savings recommendations.
• Constantly operates a computer and other office equipment including a calculator, copy machine, and printer.
• Occasionally move about inside the office to access file cabinets and office machinery.
• Occasionally lift and/or move office materials including files and equipment weighing up to 10 pounds.
• Must be able to remain in a stationary position for 50% of the scheduled shift.

REQUIRED EDUCATION AND EXPERIENCE:

• Experience dispatching/ routing equipment preferred 
• Knowledge of truck maintenance is preferable but not required.

Skills and Abilities

• Ability to demonstrate attention to detail.
• Ability to work well in group problem-solving situations and demonstrate emotional intelligence when dealing with emotional topics and remain open to others' ideas.
• Ability to respond to employees' and customers' complaints with respect and consideration.
• Ability to adapt to changes in the work environment.
• Routinely work independently and adapt to frequent delays and unexpected events.
• Ability to prioritize tasks to ensure deadlines, daily tasks, and projects are completed on time.
• Knowledge of Internet, spreadsheet and word processing software, and other transportation-related software.
• Plans and directs the work of others.