What are the responsibilities and job description for the Receptionist position at Schwartzapfel Lawyers P.C.?
Receptionist Position - Director of First Impressions
Schwartzapfel Lawyers P.C. is presenting a unique opportunity for the right candidate. If you are the best, this firm is for you. Our reputation is steeped in tradition and dedication to obtaining outstanding results, a teamwork environment, and unrivaled client service.
The successful candidate’s responsibilities will include, but not be limited to the following:
Main Job Tasks and Responsibilities
- answer high volume telephone calls, screen and direct calls with efficiency and empathy
- take and relay messages
- provide information to callers
- greet persons entering organization
- direct persons to correct destination
- deal with queries from the public and customers
- ensure knowledge of staff movements in and out of organization
- monitor visitor access and maintain security awareness
- provide general administrative and clerical support
- receive and sort mail and deliveries
- organize conference and meeting room bookings
- control inventory relevant to reception area
- tidy and maintain the reception area
Education and Experience
- high school diploma required
- call center and/or hospitality experience, strongly preferred
- proficient in administrative and clerical procedures
- proficient with computers and relevant software application
- proficient in customer service principles and practices
- keyboard skills
- ability to work a switchboard
Key Competencies
- reliability
- punctuality
- verbal and written communication skills
- professional personal presentation
- customer service orientation
- information management
- organizing and planning
- MUST have an eye for details and subtleties
- initiative
- stress tolerance
please note: Only highly customer-centric applicants need apply.
To apply for this in office position, email resume together with a cover letter that includes salary requirements and a concise paragraph stating why you are the best candidate for this position. All requirements must be submitted to be considered.