CFTSS Program Supervisor

To provide individual and group supervision to Behavioral Health Providers (BHPs), while ensuring that quality services are delivered to children/youth and their families. These services strengthen families, and help them make informed decisions about their care. The CFTSS Supervisor is responsible for reviewing and approving documentation regarding service delivery and all diligent efforts toward meeting the child/youth and families stated goals.

1. General Duties:

1. Ensure BHPs are fostering and promoting the health and wellness of children/youth and their families/caregivers. As such, these services are guided by the core principles inherent in the children’s behavioral health system, known as the Child and Adolescent Service System Program (CASSP) core principles. The following principles should guide the work being provided: 1. Child-centered, 2. Family-focused, 3. Community-based, 4. Multi-system, 5. Culturally competent and 6. Least restrictive/least intrusive.
2. Work with the interdisciplinary team to identify the need for services depending upon the child/youth’s age, developmental stage, needs of the family/caregiver, whether the child/youth has identified behavioral health need(s), and/or the degree of the child/youth’s complex clinical needs. Based on these variances it is a priority that children/youth can access services in a variety of ways and settings.

• Prior to assigning BHPs, make sure the determination for eligibility and service provision was documented in a completed Medical Necessity by a licensed practitioner.

1. Review enrollment documentation upon receipt of assignment to a child/youth to assigned unit and follow up/obtain any missing enrollment documentation.
2. Obtain/ensure all signatures are obtained on the CFTSS Treatment Plan as set forth by the Department of Health (DOH) regulations for all initial and reoccurring 6 month treatment plans.
3. Timely submission of reportable and recordable incidents to the Quality Improvement Department.

• Maintain the CFTSS Electronic Health Record (myEvolv) with up to date information for all youth assigned/in your unit and BHPs you supervise.
• Distribute assignment/unassignment emails within 24 hours to all appropriate parties.

1. Review and digitally sign progress notes, service logs, treatment plans and expense forms submitted by providers. During the review of treatment plans and progress notes, ensure the CASSP Core Principles are being followed.
2. Attend monthly Program Incident Review and disenrollment meetings as required.
3. Review of case records to ensure compliance of DOH regulations and SCO best practice.

• Maintain providers work schedules including assignments and provide case coverage.
• Attend supervisory meetings.
• Complete assigned trainings by due dates.

1. Must have a working knowledge and understanding of the DSM V.

• Engage in regular communication with SCO/other agency Care Manager Supervisors to ensure teamwork and collaboration on servicing all children and families.
• Foster partnership within the program to promote children and families well-being, self-determination and empowerment.
• Provide information regarding audit readiness including but not limited to Key Performance Indicators (KPI) data, data regarding unit case records, number of visits completed minimally on a monthly basis to the CFTSS director.
• 2.Supervision:

1. If the CFTSS Supervisor is a LCSW, LCSW-R, or LMHC provide monthly clinical supervision for WSPs. Clinical supervision will be offered in a group/individual setting on a regular basis several times per month by a Licensed Practitioner of the Healing Arts (LPHA). The LPHA is required to ensure an attendance sheet has been completed and all participating service providers have been accounted.
2. Monitor attendance of assigned BHPs at clinical supervision staff meetings, and individual supervision, which is recorded on a supervision log.

• Document and maintain records of all monthly meetings, supervision and service logs.

1. Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
2. Develop and nurture leadership qualities in all line staff by trouble shooting and offering guidance on how to manage challenging situations.
3. Training:

1. Ensure all required trainings are completed prior to assignment and within 6 months of hire. In addition, review the WSPs qualification prior to assignment of each service.
2. Schedule and register providers for internal and external trainings as needed.

• Schedule and facilitate trainings and staff meetings as needed.

• RELATIONSHIP WITH OTHERS
• 1. Demonstrates professionalism at all times.
  2. Maintain workplace boundaries.
  • Promote a productive and positive work atmosphere.
  1. Uphold agency/program vision and mission as it relates to interaction with colleagues and the families served.
  2. Adhere to agency Code of Conduct.
  3. In addition, employees need to possess the following characteristics:
     1. Be a strong team player.
     2. Possess excellent communication and leadership skills.
     3. Work well with others and feel comfortable providing direction and guidance to subordinates.
     4. Evidence of the ability to practice a high level of confidentiality.
     5. Develop a trusting and supportive relationship with subordinates.
     6. Have a strong sensitivity to cultural differences presented among staff and clients within the agency.
     7. Possess a strong belief in people’s ability to grow and change; forge a mutually respectful partnership with persons served and their families.
     8. Demonstrates excellent crisis intervention skills and have the ability to remain calm while handling crisis situations.
     9. Ability to set limits and maintain helping role of practitioner and to intervene appropriately