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Customer Service Manager - State Farm Agent Team Member

Scott Brown - State Farm Agent
Castle Rock, CO Full Time
POSTED ON 8/3/2024 CLOSED ON 8/8/2024

What are the responsibilities and job description for the Customer Service Manager - State Farm Agent Team Member position at Scott Brown - State Farm Agent?

Benefits:
  • Holiday Pay
  • Fitness Membership to OTB after 90 days
  • An hourly rate plus commission/bonus
  • Growth potential/Opportunity for advancement within my agency
  • 401k with matching after 1 year of service
  • Competitive salary

  • Position Overview

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

    Responsibilities

    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    As an Agent Team Member, you will receive...

    • An hourly rate plus commission/bonus
    • Paid Time Off
    • Growth potential/Opportunity for advancement within my agency
    • 401k with matching after 1 year of service
    • Fitness Membership to OTB after 90 days
    • Holiday Pay
    Requirements

    • Excellent communication skills - written, verbal and listening
    • People-oriented
    • Organizational skills
    • Self-motivated
    • Detail oriented
    • Pride in getting work done accurately and timely
    • Ability to work in a team environment
    • Property and Casualty license (must be able to obtain)
    • Property and Casualty license (must have currently)
    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

    Job will close Sept 1st, 2024
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