What are the responsibilities and job description for the Eligibility Supervisor position at Scott County, MN?
The eligible register developed from this posting may be used to fill future FT and PT vacancies within this classification.
Performs skilled and responsible work in supervising assigned staff of the Financial Assistance Unit. This involves the interpretation of Federal and State laws, rules, regulations, manuals and the development and interpretation of County policies and procedures. Assumes responsibility in conjunction with the Economic Assistance Director for setting work standards, training staff, and evaluating performance. Work is performed in an office setting.
**Please note that salary range listed is the hiring range.**
Essential Duties
Supervises and oversees the staff, work, and services of the Financial Assistance unit; assures adherence to Federal and State mandates, work standards, best practices, and County policies.
Hires and supervises the activities of the Financial Assistance staff to include coaching, mentoring, training, evaluating performance, setting work schedules, establishing goals, and discipline.
Assists staff in resolving questions/complaints from the public; mediates disputes and oversees agency appeals as needed.
Reviews, analyzes, and interprets legislation, rules, regulations, policies, and procedures set forth by the Department of Human Services (DHS); develops and implements new procedures to meet legislative requirements; evaluates procedures to ensure compliance with directives and regulations; participates in strategic planning to ensure positive community outcomes; maintains efficient and effective services to clients.
Acts as security administrator for multiple state systems; determines appropriate security role and requests access for staff within unit and across Health and Human Services. Monitors security and other required trainings to ensure access is approved and maintained
Creates reports, conducts case reviews, and analyzes performance data to implement improvement strategies and make decisions on the direction of the unit.
Coordinates referrals and activities with other departments and other related agencies.
Participates in local, regional, and statewide meetings, committees, workgroups, and collaborative efforts. Plans and facilitates internal meetings.
Responsible for supporting an inclusive environment focused on equitable outcomes.
Works the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors, and any other person or organization with whom interaction is required to accomplish work and employer goals.
Performs other related duties as required or assigned.
Minimum Qualifications
Requires:
- High school diploma and 10 years experience in public assistance programs OR
- High school diploma and 1 or more years of education and 8 years experience in public assistance programs OR
- Associate's degree and 6 years experience in public assistance programs OR
- Bachelor's degree and 2 years experience in public assistance programs OR
- Master's degree
Supervisory experience is preferred. Valid driver's license is required. The incumbent shall provide a reliable means of transportation for the performance of work responsibilities.
Selection Process
Selection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to the hiring manager or supervisor for consideration for interview and/or additional assessments. Final selection will include a background check and approval by the County Board.
Location: 200 4th Avenue West
#201
Shakopee,Minnesota,55379, Shakopee, MN 55379
Job Type: Full-time