What are the responsibilities and job description for the Service Contract Sales/Account Representative position at SCR?
St. Cloud Refrigeration is proud to be family owned and operated for over 60 years! We are the Midwest's leader in commercial refrigeration, HVAC, building automation, and food service design, installation, and maintenance. Family-owned and operated since 1957, SCR's multiple divisions serve all of Minnesota, parts of Wisconsin, North Dakota, South Dakota, Iowa, and beyond. Our customer focus and commitment to quality are second to none!
At SCR, our employees are like family. We believe in providing opportunities for both personal and professional growth, based on the understanding that employee satisfaction directly impacts customer satisfaction. The result is the loyalty and longevity of employees who take great pride in their work, and a company our customers can count on.
EEO/AA/M/F/Vets/Disabled
At SCR, our employees are like family. We believe in providing opportunities for both personal and professional growth, based on the understanding that employee satisfaction directly impacts customer satisfaction. The result is the loyalty and longevity of employees who take great pride in their work, and a company our customers can count on.
Our Core Values
Perseverance / Integrity / Family / Stability / Competency
Roles and Responsibilities
- Secure new service/maintenance customers by means of on-site visits, phone contact, tailored letters, cold calls, and leads list developed by service department referrals and installation projects
- Maintain contact with existing customers by means of on-site visits, phone contact, and tailored letters
- Conduct post-sale follow-up to ensure all sales agreements have been accomplished per company standards and that customers are fully satisfied
- Build & maintain a working relationship with all departments to ensure all the customer’s needs are met
- Maintain and improve sales skills via self-study, seminars, customer visits, etc.
- Perform sales-related duties as directed by the Sales Manager
- Maintain ongoing analysis of agreements sold to ensure customer satisfaction and profitability
- Price and bid all projects per the organization’s pricing plan and structure as directed by the Sales Manager
- Participate in monthly meetings (service sales, collections, service meetings, etc.)
- Forward equipment sales opportunities to the appropriate department within SCR for follow-up
- Possess excellent verbal and written communication skills with the ability to sell to a wide range of commercial customers via in person and/or electronic communication
- Continuously display the following characteristics: self motivated, extroverted, tactful, organized, goal-oriented, and professional
Additional Responsibilities
- Perform other duties as assigned by supervisor
Minimum Requirements
- Valid Drivers License
- At least 2 years sales experience or equivalent education
- Basic computer knowledge, including familiarity with Microsoft Office
- Ability to work remotely or independently as required
- Some overnight travel will be required
What's in it for you
- Health insurance with company match HSA
- Company-paid dental, life, and short-term disability insurance
- 401k/Profit sharing
- Vacation and holiday pay
- Being a valued and appreciated team member of a premier family-owned company
EEO/AA/M/F/Vets/Disabled
Sales Representative
Alfa Insurance Sales Representative -
Enterprise, AL
T-Mobile Sales Representative
T-Mobile Sales Representative -
Springfield, MO
