What are the responsibilities and job description for the Office Technician position at ScreenMobile of Destin, FL?
Screenmobile is looking to grow and enhance our brand locally and is searching for the right team member to help us make that happen. We specialize in window, door, patio/porch screen, solar shading products and provide onsite screening services and repair for both residential and commercial locations in the community. The Screenmobile system is backed by 35 years of experience, with 113 locations nationwide and growing. Our customers are our priority, we offer quality products, pricing and service.
As the Office Person, you will interact daily with customers in shop, and on the telephone, on a wide variety of screening needs. You will coordinate the schedule for the Service Technicians, respond to all customer inquiries via phone, email, contact forms, and social media as well as maintain the upkeep of the office showroom. You will also interact with the owner on a daily basis while creating estimates for customers and ordering materials.
This position is right for you if you have an office background, preferably working with an operating system (RazorSync preferred). You will be required to stay on top of all customer communications, communicate clearly and effectively in a timely manner, upsell products and maintain control of the scheduling.
This position is in Freeport, FL.
This position is in Freeport, FL.
Specific Responsibilities:
- Answer multi-line phones
- Utilize operating system for scheduling, invoicing and processing payments
- Communicate with customers clearly and effectively
- Collect payment and/or payment information from customers for work performed
- Process customer communications accurately and efficiently
- Perform other duties as needed which may include cross-training in related positions
Job Requirements:
- Previous office experience
- Professional appearance
- Proficiency to navigate tablet based technology
- Team player who can work independently
- Excellent customer service skills
- Problem solving skills/have common sense
- Take pride in what you do
Physical Demands:
- Regularly required to stand, use hands and fingers, talk, and hear
- Occasionally required to sit, walk, stoop, kneel, crouch, and crawl
- Able to sit/stand for prolonged periods of time
- Able to lift and/or move up to 25 pounds
Benefits: Benefits package varies by location
- Weekends and holidays off
- Family discounts
- Health and Retirement
We are actively interviewing for this position – Apply today and we will follow-up!
Salary : $14 - $15
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