What are the responsibilities and job description for the Hotel Night Auditor position at Sea Tac Value Inn?
PLEASE READ THE AD BEFORE APPLYING! We are looking for a Night Auditor (11pm-7am) to serve as our guests’ first point of contact and manage all aspects of their accommodation.
You must have full availability and have a VALID DRIVERS LICENSE as you will have to shuttle guests to the AIRPORT. You must be over the age of 24 to apply for this position.
Motel (Sea Tac Value Inn) Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. WHEN WORKING THE TWO AUDIT SHIFTS YOU WILL HAVE TO DRIVE OUR SHUTTLE VAN TO AND FROM THE AIRPORT SO YOU ARE REQUIRED TO HAVE A VALID DRIVERS LICENSE. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Address: 22246 Pacific Hwy South Des Moines, WA 98198
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Skills
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Experience:
- Hotel experience: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18 - $19
