What are the responsibilities and job description for the Clinical Program Assistant position at Seacoast Mental Health Center Career Center?
Interested in a rewarding job and a supportive culture and being part of an organization that rates the highest in the state for consumer satisfaction? Seacoast Mental Health Center, Inc. has an opening for a Program Assistant for our Emergency Services Department..
The rising demand for mental health and substance use disorder services offers immediate employment opportunities to make a difference in a strong, stable organization.
Tasks:1. Provide general administrative support and oversight to ACT Team;
2. Responsible for transaction billing of targeted case management charges and per diem billing for Fairweather Lodge;
3. Assist with EHR problem solving;
4. Responsible for assisting ACT clinical staff in the maintenance of the client information in Essentia including, but not limited to, program admission and discharge, eligibility, treatment team configuration, diagnoses, and other portlets/screens as needed;
5. Review of eligibility documents for ACT Team and return errors to the clinician. The program assistant will report any recurring problems to the Program Assistant Supervisor and the VP of Quality and Compliance for further supervision;
6. Monitor ACT paperwork due lists, clean up any items that are on the list for administrative issues and prompt/assist clinicians with items held for clinical issues;
7. Attend ACT Team meetings and document announcements and discussions led by clinical manager, distribute meeting minutes; document client updates and upload to EHR on a monthly basis, record staff attendance
8. Coordinate and administratively support ACT fidelity reviews, Quality Service Reviews, and medical record audits;
9. Aid ACT clinical manager with ongoing data collection and monthly reporting or with special projects for state or agency purposes; maintain monthly Fidelity tracker; frequency and duration reporting, nonbillable and crisis time reporting, assist with supervisory reviews
10. This is a five day per week positions, and regular attendance is required.
11. Create ACT on call calendar and distribute to team.
12. Process initial eligibilities
13. Monitor PATH and REAP referral phonelines; provide additional administrative support
14. Other duties and responsibilities as assigned which are consistent with employee’s training and experience.
Ideal candidate will have at least 2 years of experience. Data entry and high organizational skills required.
Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc. We are an Equal Opportunity Employer, and we value the diversity of our community.
