Junior Consumer Loan Processor

Description

Who We Are

At Seattle Bank, we take a personal approach to banking. Locally owned and managed, we are a digitally-driven boutique bank serving families and businesses in the Greater Puget Sound region and delivering partner banking services to companies nationwide. Our experienced team of bankers blends big-bank solutions with boutique-bank service, focusing on building relationships that last and solutions that succeed. From smart technologies that give our clients more control to creative solutions that can make money work smarter, we’re always building better ways to bank. Seattle Bank is one of a small number of banks in the country with a cloud-based, open API core banking system. This technology stack supports our growing array of personal and business banking offerings, as well as our partner banking services that enable fintech's, marketplaces, and brands to embed banking transactions into their customer experience. Ranked in the top ten percent of banks nationally for return on assets and efficiency, Seattle Bank is a wholly owned subsidiary of Seattle Bancshares, Inc., a privately held bank holding company. 

Position Summary

The position of Junior Consumer Loan Processor is responsible for ensuring the timely and accurate preparation and packaging of consumer loans from the beginning of the application to funding by working closely with the Mortgage Loan Originator(s) and Fintech Partners through the entire loan process. Partners with the Mortgage Loan Originator(s), Credit Administration and Loan Operations to successfully implement new consumer products and services. 

 Essential Duties

• Process consumer mortgage loans and home equity lines of credit under various programs in a quality consistent with all company policies and procedures as well as meeting all regulatory requirements.  
• Maintain a pipeline of loans and is responsible for the timely and compliant flow of such loans through the process. 
• Enter all required data and documentation into loan origination system, follow-up and communicate with clients, business partners and the Mortgage Loan Originator(s) to obtain missing or updated documentation to process the mortgage loan file in a timely manner. 
• Request and review required documentation, including credit reports, title reports, appraisals, tax returns, verifications of employment/assets, flood certification, etc., and ensure the information is complete, accurate and complies with company standards, applicable regulations, and guidelines. 
• Order and review preliminary title reports for accuracy and coordinate the clearing of title issues/exceptions, ensuring Seattle Bank will be in proper lien position. Process lien release requests upon loan pay off 
• Monitor property charges (taxes, insurance and HOA dues) & ensure they are paid current  
• Track loan payments and follow up with customers on delinquent accounts 
• Ensure that the loan funding process is performed accurately, on time, and that all applicable departments are kept abreast of the funding.
• Provide quality customer service to all internal and external clients including receiving incoming phone calls from applicants and customers.
• Assist with the implementation of new consumer loan products, services and fintech partnerships 
• Ensure that all system issues are identified, tracked, reported and resolved in a timely manner. 
• Assist Loan Operations Manager & Consumer Loan Operations Lead with special projects related to streamlining loan workflow, creating/updating procedures and maintaining systems. 
• Provide reports as needed for Management and/or the Board. 
• Follow all Bank policies and procedures, compliance regulations and completed all required annual required or job-specific training. 

Requirements

• Bachelor’s degree or equivalent from a four-year college or university or three to five years of related experience and/or training.  
• Experience processing Conventional, Jumbo, Custom Construction and Renovation, 2nd Mortgages and Home Equity Line of Credit loans. 
• Demonstrated working knowledge of federal and state lending guidelines, rules and regulations, including TRID and HMDA. 
• Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, read, analyze and interpret documents and professional journals, understand procedures, write reports, correspondence and procedures, speak clearly to customers and employees. 
• Previous MortgageBot LOS and Doc Magic experience preferred. 
• Proficiency with personal computers and related software packages such as Word and Excel. 
• Tactfulness and proven ability to handle sensitive and confidential situations. 
• High energy, self-motivated, and service-oriented attitude. 
• Ability to work on multiple projects with the flexibility for changing priorities; the ability to work with constant interruptions. 
• Strong organizational skills, attention to detail, ability to meet deadlines, and assist other department needs. 
• Effective organizational and time management skills. 

Seattle Bank Benefits

We’re committed to delivering our promise of peace of mind to our clients. But we’re also committed to our team members. We have intentionally designed a culture and work space that are highly collaborative, inclusive and supportive. We believe in the value of each team member and offer a full range of benefits and perks designed to support both your personal and professional goals. Our com prehensive benefits program for eligible employees includes:  

• Medical, Dental and Vision insurance  
• Employee Assistance Program (EAP), Life Insurance, Long Term Disability, Voluntary Life  
• 401K with Bank contribution  
• Paid Vacation – 3 Weeks 
• Paid Sick Time – 1 hour per 40 hours worked 
• Paid Holidays – 10 days 
• Stock Options 
• Annual Bonus Opportunity 
• Transportation Benefits 
• And fun, extra perks such as company socials and lunches, team development activities, bank sponsored volunteer opportunities, paid volunteer hours, quarterly incentive awards, and professional development opportunities. 

Salary : $55,000 - $65,000