HUMAN RESOURCES DIRECTOR

Description

SIHB Core Competencies

Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop.  These competencies define common measures for performance that are applied to every role in the organization.

• Commitment to Indigenous and Organizational Values:  Everything we do at SIHB is centered on Traditional Indian Medicine.  It is our responsibility to maintain cultural integrity in all that we do.
• Accountability:  All employees of SIHB effectively manage their own work and the work of their teams.  We take ownership of our actions and decisions.  We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.
• Collaboration:  SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change.
• Communication:  We practice effective and clear communication with staff, relatives, teams and community.  We demonstrate empathy among each other and with those we serve, and transparency in our decision making.
• Customer Service Orientation:  All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.

Position Summary:  The Human Resources Director is responsible for overseeing the management and day-to-day operations of the HR department.  These duties will include employee relations, benefits administration, compliance and reporting, compensation planning, recruitment, and retention efforts.  The HR Director reports to the Chief People Officer, and works to advance SIHB’s mission, vision, values, and strategic plan. 

Organizational Structure/Reporting Relationships:  This position reports to the Chief People Officer and supervises HR staff.

 Organizational Responsibilities

• Hold Indigenous values and practices with respect and integrity
• Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions-oriented
• Actively participate in organizational activities with the understanding that success is achieved through teamwork.
• Recognize that communication is central to the organization’s success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others’ best intentions in mind.
• At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best.  Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care. 

Job Responsibilities

• Annually reviews and makes recommendations to executive management for improvement of the agency’s policies, procedures and practices on personnel matters
• Owns and manages HR systems and processes, making improvements and upgrades when necessary
• Oversees provider credentialing/privileging program to ensure compliance with state law and accreditation standards
• Oversees compensation initiatives; annual merit review; job analysis and pay structure; assess and address salary equity issues; short- and long-term incentive programs; succession planning process; and career-ladder development
• Maintains up-to-date knowledge on human resources issues/trends and legislation that have impact on SIHB operations and proactively position management to strategically respond to these issues
• Acts as benefits administrator for all health plans and 401K
• Champions employee appreciation and retention efforts
• Works directly with department managers to educate them on HR policies and procedures, assist them on personnel matters, and oversee all aspects of employee performance management processes
• Champions employee relations and performance management initiatives across the agency
• Assess future talent needs and implement proactive recruitment strategies to meet them
• Plans, organizes, and implements internal trainings to align with SIHB’s mission, compliance needs and commitment to professional development for all staff
• Maintain current HR information via HRIS to meet the organization’s needs.
• Supervise and mentor human resource department staff
• Work well under pressure, meet multiple and often competing deadlines 

• At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients, and the community
• Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned
• Other job-related duties as assigned

Background Qualifications

Education:  Bachelor’s degree in HR, Business, Management, Public Administration or other related field; HR Certification (PHR, SPHR, SHRM-CP, SHRM-SCP) strongly preferred.

Experience: 5-7 years of HR experience with progressive responsibility.  Minimum 3 years in HR leadership role.  HR in a healthcare environment a plus.

Knowledge, Skills & Abilities: Extensive knowledge of federal, state and local employment and benefits laws; ability to negotiate conflict and maintain constructive working relationships at all levels of the organization; ability to analyze complex data and make data-informed recommendations; understanding of health and social issues facing American Indians/Alaska Native and desire to work with this population.

Work Environment:  SIHB operates on a 4-10 schedule, which will be determined according to organizational needs. Duties may involve long hours performing sedentary work at computer terminal.

Qualifications