What are the responsibilities and job description for the IT Support Analyst - Lake Success NY (ONSITE) position at SecureKloud Technologies?
Job Title: IT Support role
Location: Lake Success NY ONSITE
Long term contract
Primary Job Responsibilities:
- Provide on-site and remote IT support for the client fulfillment locations.
- Provide on-site support, troubleshooting and validation for the client Control System on-demand software deployments.
- Serve as a key on-site liaison between applications and vendors for the detection and resolution of software defects and future enhancements/user stories.
- Provide on-site IT support for critical P1/P2 war room incidents.
- Participate in an on-call rotation supporting production hours outside of on-site IT support hours.
- Manage and troubleshoot Windows PC hardware, peripherals, and software
- Manage and troubleshoot Windows Servers running the client Control System Software
- Provide on-site hands/eyes support for various IT at-large projects (e.g., network/server maintenance. workstation lifecycle).
- Assist pharmacy technicians and systems operators with workstations, operating systems, applications, printers, and other specialized peripherals.
- Direct on-site, hands-on support of user applications and system configuration issues.
With Regards,
Senthil
Direct : 214-613-0887
