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Field Training Supervisor

Securitas Security Services
Redmond, WA Full Time
POSTED ON 4/28/2024 CLOSED ON 6/26/2024

What are the responsibilities and job description for the Field Training Supervisor position at Securitas Security Services?

Field Training Supervisor – Full Time

Location: Redmond, WA

Rate: $27.99/HR

At Securitas, we are leading the transformation of the security industry globally. We have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content.

Field Training Supervisors provide on-the-spot training sessions and field resources to security specialists after they are released into the field. They are an integral part of ensuring the training and compliance teams are aware of any skill gaps that could potentially impact the safety and health of our client.

Essential Functions:

  • Participate in briefings in your area to facilitate routine Standard Operating Procedure refresher training, discuss training initiatives, and post inspection focus areas
  • Facilitate and document drills in your area 
  • Facilitate CPR recertification's as needed
  • Perform and document audits on specialists to test skills a nd knowledge 
  • Develops training schedules in conjunction with management
  • Provide on-the-spot coaching to specialists as needed
  • Document interactions (audits, coaching, etc.) and report findings to leadership
  • Acts to ensure compliance with legally mandated, contractual, and company mandated training, on-the-job training as required for purposes of certifications and under the terms of client contracts
  • Create and update resource materials used in the field - including PowerPoints, handouts, videos, SharePoint pages, etc.
  • Cross train with Training and Development Supervisors to serve as a back-up in the event additional support is needed
  • Additional job functions, duties, and specific asks not included above that are of a similar nature and scope as it is needed and requested from your leadership team

Skills & Competencies:

  • Skilled in facilitating instructor led training sessions presentation and group facilitation skills
  • Skilled in conducting training needs assessments and creating training content using a strategic approach   
  • Skilled in the preparation and delivery of training programs in multiple settings
  • Skilled in observation, coaching, and providing feedback to employees  
  • Knowledge of or ability to learn security services and operations
  • Skilled in using technology including but not limited to Office products, A/V equipment, and general computer proficiency
  • Strong, professional oral and written communications skills   
  • Skilled in research and analysis 
  • Must be responsible, accountable, objective, and have a strong work ethic   
  • Ability to take initiative and achieve results
  • Strong organizational and time management skills
  • Detail oriented with strong analytical and problem-solving skills needed
  • Ability to adapt quickly and professionally to changes in the external environment and organization
  • Ability to interact effectively at various social levels and across diverse cultures
  • Strong customer service skills and results orientation

What We Offer:

  • Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
  • Sick Days – 1 hour accrued every 40 hours worked 
  • Paid Time Off – 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours 
  • Paid Family Leave – up to 12 weeks a year in accordance with State law
  • Weekly Pay
  • Employee Referral Program
  • Virtual Medical Appointments With Telemedicine
  • Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
  • Free Uniforms & Paid Training 
  • Pet Daycare Discounts 
  • Employee Assistance Program & So Much More!

Position Qualifications:

  • 18 years of age or older 
  • High School Diploma or GED Required 
  • Conflict resolution and de-escalation skills a plus
  • Must have 1 year military/law enforcement experience (may substitute with associate degree)
  • Must possess a valid driver’s license for state of assignment and insurable driving record
  • Must have a reliable means of communication (i.e., cell phone)
  • Must have a reliable means of transportation (public or private)
  • Must have the legal right to work in the United States
  • Must be advanced in the ability to speak, read, and write English
  • Must have a minimum of 1 year of security experience, customer service, or hospitality experience
  • Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers

All candidates must be able to pass a drug test and background check

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