Branch Manager

Company Description

Security Engineers, Inc. is dedicated to delivering unparalleled quality in uniformed security services, emphasizing the importance of strong professional management and strategic operational centers. The company's experienced leadership team brings expertise from law enforcement, military, and the private security industry, setting it apart within the contract security sector. Committed to innovation, Security Engineers strives to foster collaboration between the public and private sectors to enhance safety and security for the communities it serves. As an equal opportunity employer, the organization embraces diversity and supports individuals with disabilities requiring accommodations during the hiring process.

Salary: $55k-$60k/ Yearly

Role: Branch Manager

The Branch Manager oversees 24/7 security operations, ensuring high-quality service delivery, operational efficiency, and client satisfaction. This position requires strategic leadership, team development, and strong client relationship management.

Minimum Qualifications

• Valid ASRB Security License (must obtain and maintain).
• Valid driver’s license from state of residence.
• Security management certifications (CPP, PSP) preferred.
• Ability to work flexible hours, including nights, weekends, and holidays.

Duties & Responsibilities

Leadership & Management

• Lead and manage security supervisors and officers.
• Promote teamwork, professional development, and a positive work environment.
• Conduct performance evaluations and provide coaching.

Operational Oversight

• Ensure compliance with company policies, contracts, and client expectations.
• Oversee scheduling and staffing for 24/7 coverage.
• Manage incident response and emergency situations.

Client Relations

• Build and maintain strong client relationships.
• Conduct site visits and meetings to assess service quality.
• Prepare and present operational performance reports.

Financial Management

• Develop and manage operational budgets.
• Monitor financial performance and implement strategies to meet goals.
• Oversee billing and invoicing accuracy.

Compliance & Risk Management

• Ensure regulatory compliance and adherence to company policies.
• Conduct risk assessments and implement mitigation strategies.
• Maintain accurate records for audits and inspections.

Supervisory Responsibilities

• Supervise security supervisors and officers.
• Provide coaching, feedback, and evaluations.
• Ensure operational standards and support incident resolution.

Required Skills & Abilities

Minimum:

• Proven leadership and team management skills.
• Strong understanding of security operations and emergency response.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work flexible hours.

Preferred:

• Knowledge of security technology and systems.
• Experience with budgeting and financial tracking.
• Familiarity with incident reporting and client communication protocols.

Physical Requirements

• Stand and sit for at least 1 hour without a break.
• Walk ½ mile without stopping.
• Climb 20 commercial facility stairs without stopping.

Education & Experience

Minimum:

• HS Diploma or equivalent.
• 5 years of experience in security management or related field.

Preferred:

• Bachelor’s degree in business administration, security management, or related field.
• Experience in 24/7 security operations and budget management.

Note: Responsibilities and qualifications may change based on business needs.