Asset Protection Manager

The Asset Protection Manager will provide positive, proactive leadership and be the subject matter expert in Security/Asset Protection. This individual will promote Asset Protection programs that foster a safe shopping and working environment for our customers and associates, as well as protect the company assets. This individual's overall goal is to protect People, Brand, and Property.

• Develop, implement, and enforce Asset Protection protocols, & policies, and procedures.
• Complete a minimum of 1 Asset Protection audit in all assigned store locations every QTR while providing training & awareness to store teams. Ensure all audits are properly entered into the Case Management System.
• Develop and implement Asset Protection Awareness Programs through communication and store training.
• Utilize the exception-based reporting system to analyze data to help identify operational opportunities, and dishonest behavior to reduce the company's exposure to shrinkage & fraud.
• Work closely with cross-functional partners to identify potential gaps & shrink opportunities.
• Conduct internal and external investigations in assigned areas to a complete resolution. Ensure all investigations are input into the Case Management System, and there is proper follow-up of all internal cases, such as attending court hearings, depositions, obtaining restitution, etc.
• Manage and maintain all aspects of the physical security program, including coordinating general maintenance for equipment located in your assigned area, such as alarms, CCTV equipment, & locks/re-keys.
• Manage and follow up with all cash shortages & lotto-theft investigations to a complete resolution.
• Manage, follow up, and investigate all physical security alarm exceptions.
• Manage all aspects and responses to all critical incidents, such as threats to associates or customers, active shooters, or any safety-related activity for all stores in your assigned area.
• Support with General Liability and Workers’ comp investigations.
• Manage security guard program in assigned areas.
• Ability to work flexible schedules based on business needs, which may include evenings, weekends, and holidays.
• Ability to travel to retail stores regularly.
  
  
  

Experience

Experience & Skills

• 5-10 years of Asset Protection experience,
  
  
  

preferably in grocery retail.

• Both English and Spanish fluency are strongly
  
  
  

preferred.

Skills

• Excellent planning, multi-tasking in a fast-paced environment
  
  
  

environment, and organizational skills

• Strong analytical and problem-solving skills
• Sound judgment with the ability to make quick,
  
  
  

informed decisions.

• Strong Computer skills, Web Navigation,
  
  
  

Microsoft Office (Excel, Word, PowerPoint)

• Previous experience with Asset
  
  
  

Protection equipment (CCTV/Alarm

Systems/Locks) is strongly preferred.

• Knowledge of interviews and interrogations
  
  
  

Techniques - Wicklander Zulawski. Advanced level preferred.

• Excellent interpersonal and communication skills
  
  
  

with the ability to work collaboratively and

cross-functionally with all levels of management.

• Excellent leadership skills are imperative to the
  
  
  

position.

• Ability to prioritize projects in order of importance
  
  
  

is a must.

• Excellent written and verbal communication skills
• Accuracy and attention to detail.
• To have the ability to work independently as well as in a team.
• To be able to work under stress
• Innovative thinking