Receptionist

Description

Position Overview:

We are seeking a dynamic and personable individual to join our team as a Receptionist. As the first point of contact for our clients and visitors, the Receptionist plays a crucial role in maintaining a positive and professional image of our company. This position requires exceptional interpersonal skills, strong organizational abilities, and a keen attention to detail. The ideal candidate will thrive in a fast-paced environment and be proficient in both face-to-face interactions and phone communication.

Receptionist Responsibilities:

• Interact with People: Greet clients and visitors warmly, ensuring they feel welcome and attended to. Provide excellent customer service by addressing inquiries, directing them to the appropriate personnel, and assisting with their needs.
• Phone Skills: Manage the switchboard efficiently, answering and transferring calls to the appropriate individuals with professionalism and courtesy. Handle a high volume of incoming calls while maintaining a friendly and composed demeanor.
• Communication: Maintain clear and concise communication with clients, visitors, and staff, both verbally and in writing. Relay messages accurately and in a timely manner.
• Multitasking: Juggle multiple tasks simultaneously, such as managing the switchboard, scheduling appointments, sorting mail, and assisting clients. Prioritize tasks effectively to ensure smooth daily operations.
• Team Player: Collaborate seamlessly with colleagues to ensure cohesive office functioning. Assist other team members when needed and contribute to maintaining a positive work environment.
• Independent Work: Demonstrate the ability to work independently without constant supervision. Manage your time effectively to accomplish tasks efficiently and meet deadlines.
• Flexibility: Adapt to changing priorities and work demands. Be willing to take on new tasks and responsibilities as required.
• Accounts Receivable: Assist in managing accounts receivable processes, including processing payments and maintaining accurate records.
• Petty Cash Fund: Safeguard and manage the petty cash fund, maintaining meticulous records of expenses and reimbursements.
• Mail Handling: Sort incoming mail and prepare outgoing mail, including shipments via FedEx and priority mail services. Operate the postage machine and ensure adequate supplies are available.
• Office Management: Take responsibility for ordering and managing supplies for the postage machine and other office needs, ensuring smooth operations.
• Binding and Printing: Operate the binding machine and print tax organizers annually, preparing them for mailing.
• Appointment Scheduling: Coordinate and schedule appointments for staff members, ensuring efficient time management and organization.
• Client Assistance: Assist in going over tax returns with clients, providing necessary information and support as required.

About Us:

 SEK is a well-established accounting and consulting firm that operates across several locations including Carlisle, Hanover, Chambersburg, York, and Camp Hill Pennsylvania, as well as Hagerstown Maryland. Founded in 1963, the firm has expanded over the years to become one of the leading CPA firms within the Quad-State Region. SEK is regarded for its comprehensive range of services and in-depth expertise. 

With a rich history spanning several decades, SEK celebrates 60 years’ cultivating a strong reputation for its proficiency in accounting, auditing, and tax-related functions. Additionally, SEK provides services in specialty areas such as business valuation, employee benefit planning and administration, estate planning and compliance, human resources and small business consulting. 

The firm is proud to be built on a foundation of integrity, innovation, and close personal relationships.  This expertise has not only contributed to the firm's growth but has allowed the firm to position itself as a trusted advisor to businesses and individuals seeking guidance they can count on.

Our firm offers flexible schedules and reduced hours in the summer to support employee needs to balance their personal and work life. In addition, we strive to provide and maintain a positive work environment where each employee feels encouraged to contribute to our processes, decisions, planning and culture.

SEK CPAs & Advisors Benefits & Perks:

• 3 weeks of PTO
• Half-day Fridays in the summer
• Dress for your day policy (jeans included)
• Culture of growth and opportunity
• 401k profit sharing plan
• Individual Medical Insurance covered by SEK

Find out more by going to: https://www.sek.com/careers

Requirements

• High school diploma or equivalent; additional education or relevant certifications are a plus.
• 2 years’ experience as a receptionist or in a customer-facing role.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Proficiency in using office equipment, including switchboards, postage machines, and binding machines.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Flexibility to adapt to changing tasks and responsibilities.
• Team player with a positive and friendly attitude.
• Ability to work independently and manage time efficiently.
• Basic knowledge of accounts receivable processes is desirable.
• Proficiency in using office software and technology.

If you are a motivated individual with a passion for providing exceptional customer service and contributing to a dynamic team, we encourage you to apply for this Receptionist opportunity. 

EOE STATEMENT - We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or gender, national origin or ancestry, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.