What are the responsibilities and job description for the Outreach Assistant position at Self-Help for the Elderly?
Title: Outreach Assistant
Department: Employment Training and Economic Development
FLSA Status: Non-Exempt
Reports To: Operations Manager
Summary: Responsible for a wide range of coordination of the Department programs’ outreach, day-to-day delivery of direct services, and developing relationships with employers, local businesses, and organizations. Provide technical assistance to small businesses in the designated neighborhood as needed.
Essential Functions:
⦁ Assist in identifying, developing, and maintaining for workforce development, small businesses, and local community-based organizations partnerships.
⦁ Stay on top of current resources for small businesses and workforce development. Maintain program resources database.
⦁ Provide information, referrals, and counseling on small business resources, and workforce and emergency preparedness training opportunities.
⦁ Assist clients in registration and/or providing other needed assistance.
⦁ Assist in developing program marketing materials, including brochures and other methods to advertise program services.
⦁ Attend outreach events to promote programs for ETED in the different community events, such as street events, workshops, and meetings.
⦁ Conduct door-to-door outreach and provide technical assistance to small businesses in the designated neighborhood as needed.
⦁ Develop and translate bilingual training materials and simulation tools. Maintain and ensure updates of bilingual training materials.
⦁ Provide support in compiling and analyzing programs’ surveys to assess and capture problem areas. Follow-up on action items from survey critiques to ensure corrective action is taken.
⦁ Assist with preparing reports as required by funding sources.
⦁ Perform other duties as assigned.
Qualifications:
⦁ Bachelor’s degree in human services, business administration, marketing, social work, or related field, may be substituted with relevant experience.
⦁ Experience in providing training, health, social, or aging services to diverse communities.
⦁ Excellent verbal and written communication and presentation skills.
⦁ Must be self-motivated, organized, and able to multitask under minimal supervision.
⦁ Proficient in MS Office and the Internet.
⦁ Must be bilingual and bi-literate in English and Cantonese. Bilingual in Toishanese and/or Mandarin a plus.
⦁ Must be available to work weekends and evenings as needed.
⦁ Must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help’s policy.
Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.
Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.
