What are the responsibilities and job description for the Executive Director position at Senior Living Residences?
Brookline, Massachusetts
Executive Director
Goddard House, an assisted living and memory support community in Brookline, MA is hiring a strong leader to join our team as the Executive Director! Acclaimed for its forward-thinking, pace-setting innovations in the world of assisted living and senior care that includes the award-winning Brain Healthy Cooking Program and the stigma-shattering Dementia Friendly Communities Initiative that is quickly spreading across our area.
Goddard House enjoys an exceptional reputation among both families and professionals for providing quality care, creating innovative programs that enhance quality of life for residents and for maintaining the highest of industry standards. But it is our associates’ commitment to our “Right Values” philosophy that established and maintains this position of excellence, respect and trustworthiness in the senior housing industry. Working in the assisted living field requires compassion, integrity. Our most successful associates don’t view their role as just a job but as an opportunity to make a real difference in the lives of seniors.
Want an incredibly rewarding career? Join our team. Work alongside a team of caring and compassionate professionals. Enjoy an outstanding benefits package. Help make our residents’ twilight years the best years.
WHAT WILL YOU BE DOING?
The Executive Director (ED) has primary responsibility for all operational aspects of the community, including maintaining full occupancy, ensuring financial performance and regulatory compliance, and managing associates. The ED oversees all activities related to providing assisted living accommodations (as applicable), ensuring that services are provided in an uncompromising manner and in accordance with the highest standards to meet the goals and mission of SLR and the Community. The ED develops a relationship of trust and caring with residents, families, associates and professional referral sources, and maintains a safe and secure environment for residents, staff and visitors.
- Responsible for maximizing gross revenue and net operating income of Community by achieving and maintaining full occupancy. Responsible for maximizing gross revenue and net operating income of Community by achieving and maintaining full occupancy.
- Ensure the financial health and smooth business operation of the community by overseeing the management of all business functions.
- Develop an in depth working knowledge of assisted living regulations promulgated by the Massachusetts Executive Office of Elder Affairs (EOEA), other applicable state and local laws, and EOEA-required operational documents of the Community.
- Lead the team in a way that upholds SLR’s commitment to “Valuing Associates".
- Participate in Manager-on-Duty (MOD) rotation and oversee participation of all managers for weekend/holiday coverage.
REQUIREMENTS / WHAT WE EXPECT:
Stellar communication skills. An excitement for innovation and technology. An ability to maintain professional integrity and to build trust. A collaborative mindset that values teamwork. A passion for working with seniors and their families and caregivers.
- Five or more years of management experience, preferably in senior healthcare industry, with overall responsibility for occupancy, operations, property management, staffing, budget development and P/L financial reporting
- Bachelor’s degree or equivalent experience required
- Leadership skills with the ability to communicate and interact clearly and effectively (written and oral) with residents, families, staff, off-site management, industry professionals, community stakeholders, and others as required
- Strong customer relations skills with ability to foster a spirit of customer service, teamwork, enthusiasm and cooperation among all associates to create an atmosphere conducive to growth and overall success
- Acute sense of responsibility and moral integrity. Sincere desire to work with residents and ability to deal with residents under all conditions. Compassion and patience essential. Level-headed and calm in emergencies. Must be willing to perform additional duties of other positions in the Community as needed
- Strong technology skills with ability to become proficient in systems SLR uses: Google Apps for Work (Gmail, Drive, Docs, Sheets, Slides), Microsoft Office (Excel, Word, PowerPoint), Yardi Voyager, Lead-Tracking/Sales Activity Software, Calendar Management/web-based Program Management, Presentation Tools (Printer, Projector, Streaming Media Players), and Social Media (Facebook, LinkedIn)
- Committed to SLR’s Right Values, the ethical principles that guide SLR and the Community
BENEFITS:
- Competitive pay, generous paid time off and holiday pay
- Referral bonus programs
- Access your schedule, time off requests, and pay information from anywhere with our app-based payroll system
- Diversity, Equity, and Inclusion programming for associates
- Medical, Dental, Vision Insurance
- Life Insurance
- Long-term and short-term disability
- 401(K) Match program
- A caring team that is focused on doing right by our residents and one another
- This position requires a flexible schedule, including some evenings and weekends.
- Effective October 2021, SLR associates are required to show proof of COVID vaccination. If medical or religious reasons prevent an associate from providing proof of vaccination, they will be subject to weekly COVID-19 surveillance testing.