Receptionist

Job Title: Front Office Staff, Receptionist, Crystal Lake Office

Reports To: Office Administrator, Crystal Lake Office

Education Requirements: High School diploma and two years of front office experience

Other Requirements: Bilingual; fluent Spanish speaking, reading, writing

Job Duties and Responsibilities:

• Receive incoming phone calls and route to appropriate staff, take messages, answer general questions
• Greet clients, guests as they come into the office
• Translate for Spanish speaking clients
• Schedule appointments for various services
• Accept payments and issue receipts
• Process incoming and outgoing faxes
• Process incoming and outgoing mail and inter-office mail
• File, photocopy, and other office work
• Maintain a neat and organized reception area

Key Skills Required:

• Must be friendly and personable, able to communicate verbally with confidence and clarity
• Must maintain confidentiality of client information
• Proficient in Microsoft Word, Outlook and Excel spreadsheets
• Handle multiple issues simultaneously without losing priorities or perspective
• Detail oriented – maintain thorough, accurate records
• Maintain an objective outlook and problem solving approach when involved with stressful situations
• Good judgment and decision sense; ability to determine and prioritize important calls and tasks

Revised 7-22-2021

Incentive: New employees who stay with the agency at least 6 months are eligible for a $1,500 bonus.

Work Location:

• One location

Work Remotely

• No

*

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40.00 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $16 - $18