Demo

Patient Care Representative

Sentara Health
Hampton, VA Full Time
POSTED ON 1/28/2026 CLOSED ON 2/25/2026

What are the responsibilities and job description for the Patient Care Representative position at Sentara Health?

City/State

Hampton, VA

Work Shift

First (Days)

Overview:

Sentara Medical Group Family Internal Medicine Careplex West Office is now hiring a Full-Time Patient Care Representative in Hampton, VA!

Hours: Monday-Friday, Dayshift. NO NIGHTS, HOLIDAYS or WEEKENDS!

Overview

As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site.

Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

  • HS Diploma


Experience

  • Customer service experience preferred


Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office

Benefits: Caring For Your Family and Your Career

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.


Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Salary : $5,250

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