What are the responsibilities and job description for the Contact Center Lending Specialist position at Service Credit Union?
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Service Credit Union is seeking a Contact Center Lending Specialist who will be responsible for working with members through the loan application process as well as closing and funding the loan.
Pay: Starting at $22.33 per hour. Flexible based on experience.
Hours: Monday-Friday 11:30am-8:00pm with rotating Saturdays
Benefits Include:
Equal Opportunity Employer
We're committed to bringing passion and customer focus to the business.
Service Credit Union is seeking a Contact Center Lending Specialist who will be responsible for working with members through the loan application process as well as closing and funding the loan.
Pay: Starting at $22.33 per hour. Flexible based on experience.
Hours: Monday-Friday 11:30am-8:00pm with rotating Saturdays
Benefits Include:
- Great health and dental benefits starting day one!
- PTO, long-term disability, and paid holidays.
- 401k with 8% company contribution after one year of employment.
- Paid leave policy after 12 consecutive months of employment.
- Free confidential mental health support program with Talkspace
- Free identify theft protection through IdentityForce
- Tuition reimbursement.
- Training and career growth opportunities.
- Review any new loan application via phone or web application.
- Perform routine follow up with loan applicants to complete the loan process.
- Identify and discuss cross sell opportunities during the loan application process.
- Review and upload supporting loan documentation to loan processing system.
- Serve as the primary point of contact for the loan applicant throughout the application process.
- Perform other job-related duties as assigned.
- Proven success identifying and cross selling opportunities.
- Excellent verbal and written communication skills.
- Outstanding customer service skills.
- Good organizational skills with proven ability to multi-task.
- Ability to recognize and resolve member issues promptly, using courtesy and tact.
- High school diploma or equivalent required.
Equal Opportunity Employer
Salary : $22