What are the responsibilities and job description for the Lead Tech / Crew Chief position at ServiceMaster Restore 5075 - Yorktown?
Position Overview
ServiceMaster by Farrar Holden is a Disaster Restoration Company who provides emergency fire, water & mold restoration and disaster recovery services to customers following assigned work orders provided by the Production Supervisor. ServiceMaster is hiring for a full time Lead Technician/Crew Chief with a rotating on call schedule for emergency services. ServiceMaster also provides a full benefits package which includes Uniforms, Medical, Dental, 401K, Paid Time Off & Paid Holidays. Paid training & advancement for the right candidate. Experience is required. Please apply in person only at our office between the hours listed below:
M-F, 8:00-5:00PM
8530 George Washington Memorial Highway
Yorktown, VA 23692
M-F, 8:00-5:00PM
8530 George Washington Memorial Highway
Yorktown, VA 23692
- Competitive benefits and wages that include:
- Paid Time Off, Medical/Dental Benefits, 401K Plan, Uniforms and Training provided, Be a Hero Everyday!
- Growing company with opportunities for advancement for those who desire it
Job Responsibilities
- Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to job.
- Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members.
- Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed.
- Multi-tasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for job, prioritizes activities to meet deadlines.
- May train new technicians or key operational and sales team members.
Job Requirements
- High school graduate or equivalent
- Experience in leading, training, or managing others in prior role
- Role model our customer service expectations with homeowners, adjusters, vendors etc.
- Valid Drivers’ License and satisfactory driving record
- Knowledge of disaster restoration or construction industry
- Certifications are preferred, but not required:
- ASD – Applied Structural Drying Technician
- FSRT – Fire & Smoke Restoration Technician
- OCT – Odor Control Technician
- WRT – Water Damage Restoration Technician
Physical Demands and Working Conditions
- Incumbent must be prepared to:
- Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Must be able to wear respirator and safety gear when job conditions warrant
- Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
- Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
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