Team Leader

Position Overview

The HLPS Partner Team Leader (TL) leads/manages a team of six staff to develop and execute housing navigation and placement services including follow-up post placement for clients referred by NYC Health Hospitals (H H). The TL plays a key role in daily monitoring client placement and reporting to ensure all activities are met on time, new potential units are identified, and casework and reporting documentation is clear. The TL will work with triaging difficult cases, trouble-shooting incidents barriers to placement and anticipating challenges. 

As is necessary, the TL will support the client and their case manager to coordinate direct services, service referrals, or evaluations with other points of contact to support the client, including shelter/safe haven housing specialist, H H care team, etc.

The TL is expected to be an active member of the CBC Consortium. This consortium works together on meeting contractual requirements, develops best practices, and provides mutual support. The TL is accountable for the agency’s responsible contract adherence through regular review of metrics and deliverables.

Essential Duties and Responsibilities

• Fluent in contractual requirements, electronic housing tracking system, and budget management.
• Oversee clients are efficiently matched to housing opportunities identified through the CBC and HLPS Team, partners and other citywide stakeholders.
• Supervise housing navigation team (case manager, housing specialist, peer specialist, apartment readiness worker).
• Monitor the complete process from referral, assessment, housing acceptance, rent-up through move-in, and post placement.
• Oversee, and report on follow up to clients placed in permanent housing to identify new needs and/or ensure continued connection to clinical and social service supports.
• Implement vouchers or lease renewals system as needed.
• Ensure housing placement process and operational targets are achieved on weekly, monthly and quarterly basis. Identify barriers, trends, and implement rapid cycle improvements with HLPS partners.

• Facilitate staff meetings, case conferences, group supervision, and identify, promote, and attend professional development activities such as in-service trainings, seminars, webinars, and conferences.

• Participate in and contribute to CBC Consortium with other Partner Team Leaders and H H representatives to monitor project implementation (e.g., referrals received, patient needs, outcomes documented, etc.) develop standards of care, and document best practices.
• Effectively collaborate with direct service organizations to meet  deliverables, deadlines and metrics.
• Work closely with maintenance, finance and program services departments to track spending on the HLPS grant on a monthly basis. Regularly submit invoicing to CBC and track purchase orders and payments.
• Support an environment that embeds diversity, equity, inclusion, and accessibility (DEIA)
• Participate in workplace culture that inspires high-level performance, collaboration, accountability, and professional and respectful interaction.
• Employ best practices for effective feedback and communication at all levels of staff engagement.
• Perform all job-related tasks as required.

The salary for this positon : The Mininmum is $80,000 Annually  and the Maximum is 85,000 Annually

Qualifications

Minimum Education Requirements:

LMSW, LCSW, LMHC with minimum of 4 years of case management and supervisory experience.

Skill and Experience Requirements:

• Good working knowledge of behavioral health, supportive and affordable housing programs, and government regulations. Experience working with homeless individuals and people living with health and/or mental health issues and substance use a plus.
• Highly organized, with an ability to prioritize time-sensitive assignments.
• Competency in written, interpersonal, verbal and computational skills to present and document records in accordance with program standards.
• Ability to work and communicate effectively with all stakeholders: members, network, and government staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.
• Demonstrated commitment to quality and data-driven reporting as applicable.
• Action-oriented, entrepreneurial, flexible, and innovative approach to supervising staff, supporting clients and collaborating with colleagues and programs with similar needs.

Company Overview

Join a team of employees who cares about the wellbeing of others.  We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals.

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

Salary : $80,000 - $0