What are the responsibilities and job description for the Restoration Supervisor position at SERVPRO Of Franklin, Vance & Granville Counties?
Benefits:
As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
- Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
- Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
- Thoroughly document restoration projects support the services provided
- Manage labor, equipment, and supply usage on assigned projects
- Communicate progress, problems, and important updates with internal team members
- Verify all safety protocols are established and followed for workplace safety
- Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned
- Coach and train restoration technicians, being able to perform the duties of teams being supervised
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