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Restoration Project Coordinator

SERVPRO of Jonesboro
Jonesboro, AR Full Time
POSTED ON 2/9/2025 CLOSED ON 5/9/2025

What are the responsibilities and job description for the Restoration Project Coordinator position at SERVPRO of Jonesboro?

Job Description

Job Description

Benefits :

  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

SERVPRO of Jonesboro Restoration Project Coordinator

Do you love helping people through difficult situations?

Then, dont miss your chance to join our Franchise as a new Restoration Project Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened!

Were seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. The Coordinator will work as a liaison for the client to identify project requirements and specifications. The Coordinator will administer and organize projects and support teammates.

If you are self-motivated, organized, and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with the opportunity to learn and grow.

Primary Responsibilities

  • Create estimates using Xactimate software. Training is provided
  • Assist Production Manager with office duties
  • Monitor and ensure client requirements are followed
  • Review and validate initial field documentation
  • Daily job file coordination to include monitoring status, audit, and work-in-progress
  • Prepare job file reports
  • Complete and review job file documentation for final upload and the audit process
  • Assist other departments, as needed
  • Position Requirements

  • 2 year(s) of administrative or office-related experience
  • Experience with writing estimates, job file processes, and quality assurance a plus but not required
  • Experience in service industry environment a plus
  • Outstanding written and verbal communication skills
  • Successful at working in a fast-paced, team-oriented office environment
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to learn new software, including Xactimate and SERVPRO proprietary software
  • Minimum of HSD / GED preferred
  • Ability to successfully complete a background check subject to applicable law
  • Ability to pass a pre-employment drug screening
  • Hours

  • 40 hours / week, flexible to work overtime when required
  • Normal working hours are between 8 a.m. and 4 : 30 p.m. M-F but hours could vary depending on workload
  • Pay Rate

    Competitive pay based on experience.

  • Health Insurance Reimbursement provided
  • Dental & Vision Insurance provided
  • SERVPRO of Jonesboro is an EOE M / F / D / V employer

    Each SERVPRO Franchise is Independently Owned and Operated

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