SERVPRO of La Puente/City of Industry West is hiring a Restoration Manager!
To learn more and apply, e-mail your resume and/or a brief description of work history to: office@servprolapuente.com
Benefits:
* Competitive compensation
* Superior benefits
* Paid training
* Career progression
As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.
Key Responsibilities
· Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
· Negotiate with customers and/or clients for approval of restoration activities
· Schedule, coordinate and oversee crews, assests, and subcontractors to provide service on active projects to include subcontractors
· Review job site documentation to support the services provided and ensure proper client requirements and billing process
· Maintain all communications with customers, teammates, vendors, and insurance representatives
· Manage production expenses including labor, equipment, vehicles, and other assets
· Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed.
· Actively engage in recruiting, hiring, and training restoration teammates
· You will handle each job from start to finish, including the scheduling of the crews, Xactimate, and SERVPRO software
Position Requirements
· High school diploma/GED; Associate degree or Bachelor’s degree preferred
· Valid driver’s license, CLEAN driving record
· At least 2 year of management and/or supervisory experience
· At least 3 years of industry experience
· IICRC certification a preferred
Skills/Physical Demands/Competencies
· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
· Ability to repetitively push/pull/lift/carry objects
· Ability to work with/around cleaning agents
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever.
