Branch Specialist

ServU Credit Union offers a workplace where employees feel valued. In a world of technology and automation, we know that our employees provide the meaningful touchpoints that our membership wants and needs. We are dedicated to the growth and success of our employees. We provide a healthy work-life balance and a supportive work environment.

ServU’s mission statement is “to responsibly serve the financial needs of our membership in a manner than exceeds their expectations.” We are member focused and are proud to serve 17 counties in our local area. We are committed to offering financial services as well as giving back through community events.

ServU provides a comprehensive benefits package including major medical, competitive salaries, 401(K) and generous paid time off. To find out more about ServU, please visit our website at servucu.com.

JOB SUMMARY:

Assist members and potential members within the Member Services, Consumer Lending, Teller and Receptionist departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Obtain a thorough working knowledge of all Credit Union products.
• Provide coverage on teller line, member services, lending and receptionist desk
• Interact with members to explain, promote and offer products as appropriate
• New membership application, share draft, debit card, and other services as requested
• Interview members and gather information for loan applications
• Process loan check-backs
• Any other duties as assigned by management
• Comply with all safety and security policies, practices and procedures. Report any unsafe or suspicious activities to your supervisor.
• Community involvement is a requirement of this position as outlined in the ServU Employee Handbook
• Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Performs related responsibilities as required.

QUALIFICATIONS / REQUIREMENTS:

• Strong social skills and professional appearance
• Team player with department and other branch staff
• Ability to handle multiple tasks simultaneously
• Excellent grammar and communication skills
• Organization skills with attention to detail
• Strong computer skills
• Timeliness and attendance are essential
• Sitting or standing for extended periods of time
• Ability to lift up to 25lbs

This job will require training to be completed at other ServU locations, as the Penn Yan office is not yet operational.

The actual compensation will be determined based on experience and other factors determined by law.

ServU FCU is an Affirmative Action Equal Opportunity Employer. We fully encourage minorities, females, Veterans and Individuals with Disabilities to apply for all openings.

Job Type: Full-time

Pay: $17.00 - $20.91 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $17 - $21