Security Sergeant

What you get to do:

As a Security Sergeant, you will lead the Security Team through daily operation of the park on both operating and non-operating hours to ensure a safe atmosphere for our employees and guests. This position will balance Security/Law Enforcement practices with that of safety including medical response procedures, fire prevention, and Incident Management. You will:

• Oversee and conduct routine park property patrols for main pathways, back areas, parking lots and buildings both on foot and/or patrol vehicle

• Respond to and handle calls or reports of trespassers or attempted trespassing

• Ensure all property security and fire alarms as well as cameras are fully operational and functioning

• Complete fire prevention system testing on routine basis

• Responsible for maintaining clear and concise logs of all nightly activity and inspections, ensure Security staff receives proper breaks and incident reports are completed

• Follow and uphold all safety and security procedures at all times

• Respond to Safety incidents, contact EMS and/or administer first aid/CPR as needed

• Adheres to key control policy and procedures according to the set company standards

• Notify appropriate Park leadership of any Security and Safety incidents

• Monitor all dispatch responsibilities (i.e radio communication, weather, security systems etc)

• Complete independent projects and assignments

• Source new initiatives, practices, and technologies to be utilized by the Department

• Develop and Train a Team of Officers on Park Policies and Applicable State and Local Laws/Ordinances

• Provide guests, employees, and vendors with safe and secure environment

• Complete assigned tasks from management as needed

What it takes to succeed:

• A passion for customer serivce

• Ability to work outdoors in all weather conditions

• Ability to work both independently and with a group

• Ability to work with large crowds and high-pressure situations

• Physically active and able to stand and walk for full shifts

• Ability complete all legal, company & department training requirements within established timelines

• Proficiency with computer hardware and software

• Experience in dispatch center and security systems

• Experience in completing Incident Reports

What else is important:

• Be at least 18 years of age

• Must have a valid driver’s license

• High school diploma or GED equivalent required

• Minimum of one (1) year security experience within Sesame Place OR two (2) year security, law enforcement, comparable experience

• Must be able to obtain handcuff and pepper spray certification

• Must be able to lift, push, pull and/or carry up to 50 lbs

• Position engages in extensive walking and standing throughout entire work shift

• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)

• Perform cleaning duties; including use of cleaning chemicals

• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations

• Must be willing to comply with all SEA grooming guidelines and employment standards

• Must be able to work indoors and outdoors, in varying weather, to include extreme heat

• Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement

• Ability to successfully complete all legal, company and department training requirements within established timelines