Drop Team Member

Basic purpose or function:  Collect (drop) the Slot Machine Bill Validator Boxes and perform an accurate count of the contents currency/tickets. Perform an accurate count of currency/tickets from the Table Games drop boxes.

Job Responsibilities:

·         Protect and safeguard the company assets.

·         Provide exceptional Customer and Employee service as per the established standards and Casino procedures when performing all assigned duties.

·         Adhere to all regulatory, Count Operations procedures, Minimum Internal Controls and safety rules.

·         General maintenance /operating knowledge of all soft count equipment.

·         With a Security escort: Remove and replace slot machine bill validating currency drop boxes (BVD) one slot machine at a time. Transfer all slots drop boxes to the cart to be taken and secured in the Soft Count Room.

·         Run currency and tickets one slot drop box (BVD) at a time through the currency counter in the designated areas as assigned by Surveillance.

·         Monitor currency and tickets for any issues such as counterfeit bills or fraudulent tickets. 

·         Maintain and ensure legible accurate soft count documents.

·         Use clear communication with Drop Team and Supervisor to exchange information and resolve issues of concern.

·         Maintain a clean and safe working environment.

·         Complete all other duties as tasked.

·         Maintain confidentiality all times.

Minimum Qualifications:

·         High School Diploma or equivalent.

·         Minimum of 18 years of age.

·         Strong customer service experience with direct guest interface.

·         Some computer experience preferred

·         Prior money handling experience preferred and basic math skills a must.

·         Must be able to stand long periods of time.

·         Must be physically able to kneel or bend, lift 50 pounds

·         Must be dependable, organized, detail orientated, and accurate.

·         Present a clean, neat, and professional image.

·         Must be able to work a flexible schedule if needed.

·         Must complete Title “31” training.

·         Must obtain a key gaming license.

Native American preference applies to all candidates for this position.