What are the responsibilities and job description for the Receptionist position at Sexy Fish?
Sexy Fish
Sexy Fish is one of a kind restaurant where visionary ideas are combined with extraordinary architecture, memorable uniforms, a great location, and a selective selection of artwork. Sexy Fish comes to life by bringing a team built of passionate individuals whose uniqueness comes together to deliver the best culinary, bar, and wine program.
Job Overview
Greets guests courteously and escort guests to tables and assist in seating, ensuring restaurant standards of service. Always assist in preparing the Restaurant for service and maintaining the cleanliness of the room. Maintain reservation book/system and assist in monitoring the guests' needs and all phases of the operation.
Duties And Responsibilities
Sexy Fish is one of a kind restaurant where visionary ideas are combined with extraordinary architecture, memorable uniforms, a great location, and a selective selection of artwork. Sexy Fish comes to life by bringing a team built of passionate individuals whose uniqueness comes together to deliver the best culinary, bar, and wine program.
Job Overview
Greets guests courteously and escort guests to tables and assist in seating, ensuring restaurant standards of service. Always assist in preparing the Restaurant for service and maintaining the cleanliness of the room. Maintain reservation book/system and assist in monitoring the guests' needs and all phases of the operation.
Duties And Responsibilities
- Reports for duty punctually always wearing the correct uniform with the highest standards of grooming.
- Receive all guest in a positive, warm, and professional. Ensure first impression of the Restaurant and to be seated at their table.
- Assist in an efficient registration and logging of all arriving guests.
- Answer all incoming calls promptly and courteously and to ensure all telephone messages, and emails are answered accordingly.
- Maintain complete knowledge of:
- Daily restaurant covers.
- Hours of operation of each outlet, ambiance, menu selections and price range.
- Featured entertainment performing at the restaurant.
- Menu items, specials, out of stock items, liquor brands, beers and non-alcoholic selections available in the Restaurant.
- Table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the Restaurant.
- Report and log any complaints/comments to the Management Team on duty.
- Ensure all dietary requirements are detailed and accurate for party bookings and kitchen has this information in good time.
- Ensure immaculate cleanliness of all menus, no smudges, cornered pages, stains etc.
- Ensure regular clients are recognized and greeted accordingly and their profiles are regularly updated.
- Acknowledge and bid farewell to all departing guests leaving them with a good and professional lasting impression.
- It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.