What are the responsibilities and job description for the COMPUTER TECHNICIAN, INFORMATION SERVICES position at SGMC Health?
Description
Location: Main Campus
Department: INFORMATION SERVICES
Schedule: Part Time, Varied Hours/Shift,
Position Summary
Provides a variety of duties while performing Enterprise wide computer technical support and AS400 operations. The computer technician uses a wide selection of tools and skills to triage, diagnose, and repair computer and software problems. The computer technician assists the Programming Staff in running programs, generating reports, and maintaining the AS400 system. They are the primary tier 1Help Desk staff, and interact with all members of the organization on every shift.
Knowledge, Skills & Abilities
Associate degree in a health care profession, computer science, management information system, or other related degree is preferred or a vocational technical school training on computers. At least 2 to 3 years work experience as a computer tech preferred. Must be a self motivated, detailed, deadline and service oriented individual that can accurately set priorities. Must possess written and verbal communication skills, problem solving, organizational and technical skills. Ability to identify and isolate problems and suggest suitable options for improvements. Ability to perform maintenance and repair of computer related equipment.
WORKING CONDITIONS - ADA INFORMATION
Business setting, indoors with possibility of irregular hours and/or call back, moderate to heavy stress on a continued basis. Duties require: Required to work flexible schedule in order to accommodate on-call and other responsibilities including accessing systems from out of campus to analyze/resolve system problems/halts. Required to work nights, weekends, and/or holidays on occasions during conversions of software/operating systems, or installation of enhancements/hardware, or meeting deadlines on programming needs. Requires full range of body motion including manual and finger dexterity, eye and hand coordination. Requires corrected vision to acceptable range. Considerable sitting, standing, stooping, bending, and lifting (in excess of 50 pounds). Extreme mental effort required with ability to assess and make decisions in abbreviated time frames. Possible exposure to blood and body fluids, including infectious diseases.
Location: Main Campus
Department: INFORMATION SERVICES
Schedule: Part Time, Varied Hours/Shift,
Position Summary
Provides a variety of duties while performing Enterprise wide computer technical support and AS400 operations. The computer technician uses a wide selection of tools and skills to triage, diagnose, and repair computer and software problems. The computer technician assists the Programming Staff in running programs, generating reports, and maintaining the AS400 system. They are the primary tier 1Help Desk staff, and interact with all members of the organization on every shift.
Knowledge, Skills & Abilities
Associate degree in a health care profession, computer science, management information system, or other related degree is preferred or a vocational technical school training on computers. At least 2 to 3 years work experience as a computer tech preferred. Must be a self motivated, detailed, deadline and service oriented individual that can accurately set priorities. Must possess written and verbal communication skills, problem solving, organizational and technical skills. Ability to identify and isolate problems and suggest suitable options for improvements. Ability to perform maintenance and repair of computer related equipment.
WORKING CONDITIONS - ADA INFORMATION
Business setting, indoors with possibility of irregular hours and/or call back, moderate to heavy stress on a continued basis. Duties require: Required to work flexible schedule in order to accommodate on-call and other responsibilities including accessing systems from out of campus to analyze/resolve system problems/halts. Required to work nights, weekends, and/or holidays on occasions during conversions of software/operating systems, or installation of enhancements/hardware, or meeting deadlines on programming needs. Requires full range of body motion including manual and finger dexterity, eye and hand coordination. Requires corrected vision to acceptable range. Considerable sitting, standing, stooping, bending, and lifting (in excess of 50 pounds). Extreme mental effort required with ability to assess and make decisions in abbreviated time frames. Possible exposure to blood and body fluids, including infectious diseases.