What are the responsibilities and job description for the Field Service Technician position at SHAFFER DISTRIBUTING CO?
The Field Service Technician is responsible for installing, servicing and maintaining entertainment equipment at our customer locations throughout the Toledo area and collecting accounts on the route.
The Service Technician's Primary Responsibilities are:
- Collection of assigned route locations and customer payouts
- Fill and help maintain assigned ATM locations
- Monitor and fill cranes to appropriate levels for all applicable locations
- Securely transport cash to bank location
- Repair and install arcade games, pool tables, dart boards and various other amusement related equipment.
- Responding to service calls onsite at customer locations (bars, restaurants, family entertainment centers)
Schedule is approx. M-F first shift & on-call for weekend service
Physical Requirements
- Able to lift up to 75 pounds
- Able to use hand tools and work handcart, dolly, pallet jack, etc.
- Able to climb and work from a ladder occasionally (as needed) - up to 12ft ladder
- Able to crawl in an ceiling/attic or other small spaces
Position Requirements
- Must be at least 21 years old (some of our customers have age restricted entry)
- Mechanical Aptitude
- Ability to work independently without direct supervision
- Ability to do math
- Candidate must be able to pass a background check including Motor Vehicle Record check. A valid driver's license is required.
Why Shaffer
Shaffer Entertainment, established 95 years ago, is a premier provider of on-premise entertainment including pool tables, dartboards, jukeboxes, and cranes. As a relationship-focused company, we have earned a superior reputation with major industry customers, vendors, and competitors. With a solid foundation and a growth mindset, we've achieved significant growth in the last 5 years. Our success is rooted in our people, who have created a family-oriented, transparent, and caring environment. We cherish longevity, value work/life balance, and take pride in doing the job right. At Shaffer, we care deeply about our people and customers, and we live by our core values. We are a 5th Generation family business, owned by our employees and focused on the next generation of success!
Benefits
- Health & Wellness: Medical, Dental, and Vision plans to prioritize your well-being.
- Financial Security: Life insurance and 401(k) with 4% company match to secure your future as well as tools and access to advisors to secure your financial future
- Stock Ownership – 100% employer funded, no cost to you
- Company car and iPhone
- Paid time off and holidays
- Paid volunteer time
- Company paid STD/LTD insurance