What are the responsibilities and job description for the Collections Lead position at Shared Services Center - Sarasota?
Essential Duties and Responsibilities
(List in order of importance or percentage of time spent on the particular responsibility – High to Low)
- Responsible for all aspects of follow up and collections, including making telephone calls, accessing payor websites.
- Identify issues or trending and provide suggestions for resolution.
- Accurately and thoroughly documents the pertinent collection activity performed.
- Review the account information and necessary system applications to determine the next appropriate work activity.
- Verify claims adjudication utilizing appropriate resources and applications
- Initiate telephone or letter contact to patients to obtain additional information as needed
- Perform appropriate billing functions, including manual re-bills as well as electronic submission to payors
- Edit claims to meet and satisfy billing compliance guidelines for electronic submission
- Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory
- Participate and attend meetings, training seminars and in-services to develop job knowledge
- Participate in the monthly, quarterly and annual performance evaluation process with their Supervisor
- Respond timely to emails and telephone messages as appropriate. Communicate issues to management, including payer, system or escalated account issues
- Ability to perform all other duties as assigned or requested
Education
Required- High School or better