Surgery Scheduler / San Diego / Full Time (506)

Description

Job Title: Surgery Scheduler

Location: San Diego, CA

Company: Metis Practice Solutions

Salary Range:$21.00 - 28.980 (Depending on experience)

About Us

Metis Practice Solutions is a professional management services organization dedicated to supporting independent medical practices throughout the San Diego community. We are grounded in the values of caring, collaboration, and commitment, and we pride ourselves on fostering a respectful and compassionate environment for both patients and staff.

Position Overview

We are seeking a Surgery Scheduler to play a key role in supporting our operations and delivering a positive patient experience. This role works closely with surgeons, office staff, and multiple surgical facilities to coordinate procedures, maintain accurate schedules, and uphold patient confidentiality.

Key Responsibilities

• Greet patients and visitors in a respectful, courteous manner
• Check patients in, create visit appointments, and update profiles using scheduling software
• Collect and document co-pays, verify insurance, and confirm demographic information in compliance with HIPAA
• Coordinate surgical appointments with multiple facilities and confirm patient availability
• Inform patients of any appointment delays or changes
• Schedule and reschedule follow-up appointments as needed
• Answer and triage incoming phone calls, directing them appropriately
• Address patient concerns with professionalism and empathy
• Balance and reconcile daily funds
• Maintain a clean, organized front office and ensure supplies are stocked
• Comply with all safety and organizational guidelines
• Perform other duties as assigned
  
  

Qualifications

• High school diploma or equivalent required
• Bilingual Spanish / English required
• Medical Administrative Certificate or CPR Certification preferred
• 0–6 months of experience in a medical office required
• 2–3 years of experience in a medical office preferred
  
  

Skills & Competencies

• Knowledge of HIPAA, OSHA, and Cal-OSHA regulations
• Strong written and verbal communication skills
• Ability to maintain confidentiality and professionalism
• Highly organized and detail-oriented
• Calm and patient demeanor when interacting with others
• Strong customer service skills
• Ability to work collaboratively in a team environment
  
  

What We Offer

• Comprehensive benefits package including healthcare, retirement plans, and paid time off
  
  

AtMetiswe value diversity and are committed to creating an inclusive environment for all employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.