What are the responsibilities and job description for the Motel Manager position at Shasta Pines Motel & Suites?
Responsibilities:
- Manage day-to-day operations of the motel, ensuring smooth and efficient functioning
- Oversee and supervise motel staff, including front desk agents, housekeeping, and maintenance personnel
- Provide excellent guest services, addressing any concerns or issues promptly and professionally
- Implement and enforce policies and procedures to maintain high standards of cleanliness, safety, and customer satisfaction
- Conduct regular inspections of rooms and common areas to ensure quality control
- Handle guest reservations, check-ins, and check-outs accurately and efficiently
- Monitor and manage revenue through effective pricing strategies and inventory management
- Coordinate with the maintenance team to ensure timely repairs and maintenance of facilities
- Assist with human resources functions such as hiring, training, scheduling, and performance evaluations
- Conduct night audits to reconcile daily transactions and prepare financial reports
Requirements:
- Previous experience in hospitality management or a related field is preferred
- Strong leadership skills with the ability to motivate and supervise a diverse team
- Excellent communication skills, both verbal and written
- Proficiency in phone etiquette to handle guest inquiries and complaints effectively
- Bilingual or multilingual skills are a plus, especially if serving a diverse customer base
- Knowledge of revenue management principles to optimize occupancy rates and maximize revenue
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and problem-solving abilities
- Flexibility to work evenings, weekends, and holidays as required
Note: This job description is intended to provide a general overview of the position. Duties may vary depending on the specific needs of the motel.
Job Type: Full-time
Pay: $25,000.00 - $35,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
Salary : $25,000 - $35,000