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Behavioral Health Case Manager - Adult

Sheboygan County
Sheboygan, WI Full Time
POSTED ON 8/22/2024 CLOSED ON 10/31/2024

What are the responsibilities and job description for the Behavioral Health Case Manager - Adult position at Sheboygan County?

Why Sheboygan County?
It is our imperative to remain an inclusive workplace. Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community. Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.
Becoming a member of our growing team also means that YOU become our top priority. You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following:
  • Generous benefits package and access to our free InHealth Clinic
  • Time off: 15 vacation days, sick time and 10 paid holidays
  • Other perks: Referral program, Wisconsin Retirement System, education discount, and much more
  • Telecommuting arrangements may be made upon successful completion of the 6-month introductory period
Purpose and Summary:
Responsible for planning, providing, arranging, and monitoring direct client services under the close supervision of a Health and Human Services Supervisor.  May perform under the title of Social Worker, Case Manager, Service Coordinator or comparable designation.

Sheboygan County Health and Human Services strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.


  • Provide information, outreach, and assistance to consumers and the public at large; collect information, determine service eligibility and need, and accept referrals for services as assigned. 
  • Maintain familiarity with and inform persons served of their rights and responsibilities and assure that rights are protected in the course of services delivered. 
  • Demonstrate engagement and responsiveness with consumers and their support teams; assess current functioning and priorities, and determine the type, times, and range of services or supports required. 
  • Develop comprehensive, outcome focused service plans in response to needs and secure, arrange, or appropriate the resources necessary to meet them. 
  • Provide, coordinate, regularly monitor, and/or adjust services as planned, assuring their ongoing focus, effectiveness, and efficiency. 
  • Maintain case records, including timely and accurate documentation of activity, progress toward goals, and changes in consumer status or plans. 
  • Analyze the need for court orders or intervention, prepare court reports, assist with court appearances, and provide testimony as may be required. 
  • Maintain awareness of and compliance with applicable rules, policies, procedures, funding source requirements, professional standards, and evidence based practices as may apply. 
  • Participate in unit and department-wide meetings, discussions, training, and activities, demonstrating orientation toward professional competence and continuous quality improvement; makes recommendations for and assists with service improvement when warranted. 
  • Perform other duties as assigned.
  • A minimum of a bachelor’s degree in behavioral science and 1,000 hours of supervised post-degree clinical experience serving individuals with severe and persistent mental illness, or a bachelor’s degree in a field other than behavioral science with 2,000 hours of supervised post degree clinical experience serving  persons with severe and persistent mental illness preferred.
  • Knowledge of or experience with trauma-informed principles and practices is preferred.
  • Knowledge and understanding of federal laws, State statutes, and administrative rules which regulate the services to be provided.  
  • Knowledge and understanding of the programs, funds and services available.
  • Knowledge of and sensitivity to social problems, cultural diversity, human growth and development, and individual and family functioning.
  • Ability to coordinate activities and functions that cross unit and departmental lines and involve other county and community agencies.
  • Ability to establish and maintain effective working relationships with co workers, superiors, community partners, and the public at large.
  • Ability to relate to people and to communicate effectively in both written and oral formats.
  • Ability to maintain confidentiality.
  • Ability to exercise sound judgment in confrontational and stressful situations.
  • Ability to follow instructions, to complete tasks, and to work closely with the supervisor and others.
  • Must have unlimited access to a car, a valid driver's license, automobile insurance, and the ability to efficiently travel in and out of county, as needed.


  • Frequent contact with subordinates, co-workers, consumers, State and County personnel, other authorities, community partners, and members of the public.
  • May occasionally deal with aggressive or violent individuals.
  • Work is performed in a variety of home, community based and office settings and involves travel. Ability to lift up to 20 pounds and a combination of sitting and standing postures may be required. Ability to minimally work 8 hours per day and 40 hours per week is required.
  • Must be able to operate and be conversant with office equipment including phone, computer, facsimile    , calculator, printer and photocopier. Familiarity and capacity to work with various software applications and keyboarding proficiency are essential.




Salary : $26 - $35

Behavioral Health Case Manager - Youth
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