What are the responsibilities and job description for the Veterinary Receptionist (Client Service Representative) position at Shelburne Veterinary Hospital?
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- Generous benefits!
- Supportive team atmosphere!
- Rewarding opportunity to assist pets and their owners!
Shelburne Veterinary Hospital has an opening for an experienced, full-time Veterinary Customer Service Representative. Our talented team of animal lovers provides exceptional care to our patients and a positive experience to our clients in a supportive team environment, with an emphasis on staff education and skill development.
We’re looking for an enthusiastic, energetic team player who can problem solve and communicate effectively in a fast-paced environment. Other qualifications are:
- Strong communication skills in person, in writing and by phone
- Ability to problem-solve and contribute to solutions in a constructive way
- Minimum of 1 year of reception experience required, preferably in a medical office setting
- Initiative and desire to help others when needed
- Well organized and professional; ability to shift priorities as needs change
We offer competitive compensation and a comprehensive benefits package.
Job Details:
- Full-time year-round position
- Monday – Friday with rotating Saturday hours
- Answer phone calls and client emails, schedule patient appointments, greet clients, check out clients at the conclusion of appointments and process payments, organize and send medical information upon request.
- Function positively, efficiently and professionally in a fast-moving and high-stress environment
- Work effectively with other staff to include veterinarians and technical staff as well as Customer Service Representative Team
Benefits:
- Employee discount
- Medical, dental and vision insurance
- Life, accident and short-term disability insurance
- Paid time off, including holiday, vacation and sick time
- Professional development assistance
- Retirement plan with employer match
- Uniform allowance
Schedule:
- 8-hour shift, early evening availability required
- Monday to Friday
- Rotating Saturday availability required
Physical Demands:
- Requires sitting, standing, kneeling, lifting, restraining, walking, speaking, hearing ability, visual accuracy, repetitive motions, fast reflexes.
- Ability to lift at least 25lbs.
Job Type: Full-time
Benefits:
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Professional development assistance
- Retirement plan
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- What is the highest level of education you have completed?
- How many hours per week can you work?
Experience:
- Receptionist/Customer Service: 1 year (Preferred)
- Medical Office: 1 year (Preferred)
Work Location: In person