Medical Assistant - Primary Care

Shenandoah Community Health (SCH) is a Federally Qualified Health Center whose mission is to provide access to healthcare by reducing barriers to care. Our coordinated range of services includes primary care, women's health, behavioral health, oral health, HIV case management, pharmacy, lab, radiology, and a variety of support services. SCH also offers interpretation services for patients whose primary language is not English. Working at SCH is more than just a job, it is an opportunity to impact the lives of the people living in our community. Come join our team! To learn more about SCH, visit www.shencommhealth.com.

Shenandoah Community Health's (SCH) Primary Care Department is seeking an MA to join our dynamic team!! 

As an MA on our team, you will primarily be responsible for assisting and providing safe, consistent, and appropriate patient care within your scope of practice. You will be an advocate for the patient when working with the RN or Providers, and ensure high levels of respectful and thoughtful care. You will assess plans and deliver nursing care in collaboration with a professional Registered Nurse.  You will work with an exceptional team of nurses, physicians, Nurse Practitioners, as well as other support staff.   Come join our team!

BENEFITS:

Three weeks paid vacation

Paid sick time

Six paid holidays, plus two floating holidays

Paid CME day and education allowance

Tuition reimbursement program

Fun and supportive work environment

EXAMPLE OF RESPONSIBILITIES & EXPECTATIONS:

The MA/LPN performs all work in alignment with our core values and guiding principles: 

• Treat Everyone with Respect
• Provide Specificity for Success
• Listen with and Demonstrate Empathy
• Behave with Integrity and Genuineness
• Presume Good Intent
• Balance Accountability and Respect
• Honor our Commitments and Keep our Promises
• Practice Kindness, Gratitude, and Compassion

 

Gives medication as directed by the provider, vital signs; such as blood pressure, temperature, and weight, basic wound care, injections, and immunizations.

Scheduling appointments, keeping medical records current and working with insurance companies.

 Assumes self-responsibility for all direct patient care activities as indicated by the Registered Nurse (RN) within the scope of the Nurse Practice Act and Shenandoah Valley Medical Systems (SVMS) policies and procedures.

Reinforces instructions given to the patient by the Provider and RN, refers new needs for instruction to RN. 

Performs effective in-take assessments including brief patient history, chief complaint, current medications, allergies, and significant previous medical/psychosocial problems.

Screens assigned telephone messages and processes inquiries, or refer to appropriate medical personnel per SVMS protocols. 

Effectively performs specific laboratory tests/Point of Care testing that has been approved by the Laboratory Director

Demonstrates flexibility, open-mindedness, and versatility in adjusting to changing environments and requirements as necessary.

Maintains patient confidentiality and privacy at all times according to SVMS policies and procedures; uses discretion when discussing patient matters.

Practices within the limits of the Nurse Practice Act and understands the legal consequences of nursing action. 

QUALIFICATIONS:

•    Must be a CERTIFIED Medical Assistant for MA.

•    Must have the demonstrated ability to function effectively within a multi-disciplinary team.  

•    Knowledge of lab testing, diagnostic equipment, and medical procedures and protocols is required. 

•    Must have excellent skills in patient communication and education.  

•    Current basic CPR certification is required.  

•    Previous experience working as an MA is preferred, but not required.