What are the responsibilities and job description for the Documentation Clerk position at Shield HealthCare - Medical Supplies for Care at Home Since 1957?
Job Description
Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.
Shield HealthCare is looking for a Documentation Clerk in Valencia, CA to process documents that aid in customer order processing. The position has a set schedule, Monday through Friday, no nights or weekends.
This position is on-site in Valencia, CA.
JOB RESPONSIBILITIES:
Company Description
At Shield HealthCare, we measure our degree of excellence by one number: the number of satisfied customers that we serve in the comfort of home.
Our current 99% satisfaction rating from the independent firm Press Ganey is a testament to our commitment to meeting the needs of our customers, helping to ensure that the very best care is given at home.
We continue to be an industry leader delivering brand-name products and excellent customer service, while providing tools and resources to educate and support caregivers and families with medical needs.
At Shield HealthCare, we measure our degree of excellence by one number: the number of satisfied customers that we serve in the comfort of home. Our current 99% satisfaction rating from the independent firm Press Ganey is a testament to our commitment to meeting the needs of our customers, helping to ensure that the very best care is given at home. We continue to be an industry leader delivering brand-name products and excellent customer service, while providing tools and resources to educate and support caregivers and families with medical needs.
Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.
Shield HealthCare is looking for a Documentation Clerk in Valencia, CA to process documents that aid in customer order processing. The position has a set schedule, Monday through Friday, no nights or weekends.
This position is on-site in Valencia, CA.
JOB RESPONSIBILITIES:
- Contact doctors and healthcare professionals in order to obtain information for order processing and documentation
- Call Healthcare professionals for information related to prescription requests
- Type authorization information into computer system
- Answer questions from Healthcare professionals regarding documentation for patient services
- Work renewal reports provided by management
- 1-2 years customer service experience, preferably in a doctor’s office
- Strong computer skills
- Data entry experience
- Good organizational and time management skills
- Strong attention to detail
- $17-19 / hour
- Medical, Dental, and Vision
- 401(k) with Company Match
- Sick and Vacation Days
- Flexible Spending Account
- Life & Disability Insurance
- Education Assistance
- Employee Referral Program
Company Description
At Shield HealthCare, we measure our degree of excellence by one number: the number of satisfied customers that we serve in the comfort of home.
Our current 99% satisfaction rating from the independent firm Press Ganey is a testament to our commitment to meeting the needs of our customers, helping to ensure that the very best care is given at home.
We continue to be an industry leader delivering brand-name products and excellent customer service, while providing tools and resources to educate and support caregivers and families with medical needs.
At Shield HealthCare, we measure our degree of excellence by one number: the number of satisfied customers that we serve in the comfort of home. Our current 99% satisfaction rating from the independent firm Press Ganey is a testament to our commitment to meeting the needs of our customers, helping to ensure that the very best care is given at home. We continue to be an industry leader delivering brand-name products and excellent customer service, while providing tools and resources to educate and support caregivers and families with medical needs.
Salary : $17